WalgreensReviews of walgreens.com

The Walgreens on Atlantic Boulevard and University the worst experience you could ever have the ghetto rats that they have working in there Walgreens you are the best shaming yourself I never thought I would have such an experience at Walgreens like that this ghetto cashier almost made me lose my religion on her black ignorant behind

I praise Walgreens on Koke Mill Rd in Springfield, IL. The pharmacists, assistants, photo dept., clerks, and all staff are professional, knowledgeable, friendly, helpful and caring. I get prescriptions, vaccines, photos, and many other items at this Walgreens. Every time I go to this Walgreens I am welcomed as I enter and am given excellent service. Recently there was a confusion about my photo order. I received a phone call and we discussed the mix up. Then the employee printed my order and called me when it was ready. I was only charged for the amount of pictures I ordered even though the machine printed extras. The photo employee went out of her way to make sure I got all the pictures I had chosen and only paid for the number I ordered. Praise and thank you to the outstanding staff at Walgreens on Koke Mill Rd in Springfield, IL.

Incredibly useless for both the Chat and the phone Customer Service. Continually delay my refills without contacting my doctor. Use years old fax numbers when I've updated it with a human being 5 times. Website never matches actual prescription status. I've contacted them 6 times in the last 5 days because my automatic refill didn't go out. I'm now down to 2 pills and they just said they sent it regular mail, so it will be 10 days. I confirmed with Customer Service less than 8 hrs ago it would be overnighted. Complete disconnect from my local pharmacy as well. Systems not coordinated and they put me at medical risk on a monthly basis. Put me on hold today for 71 minutes, then disconnected me.

If I could give the Walgreens in Charlotte Hall, MD a zero I would. They never have your prescription ready when they tell you it will be. Then tell you to come back later it will be ready. Of course, it's not and you have to keep playing this game until you finally get it a day or two after the promised day. This is not a one time occurrence either. EVERY time! Plus when they switched from Rite Aid to Walgreens they didn't transfer the prescriptions so you have to go in person to renew. Another extra trip! ALSO, my recent incident is that my epi pen is recalled and the Mylan company has called several times and sent them the paperwork to replace it. One week later it is still not replaced! Walgreens keeps saying it isn't ready and now they are saying it is not in stock! Mylan (the company that manufacturers the epi pen) is doing their very best and keeps in contact with me, and they are struggling with this Walgreens switching out the replacement. This is a life saving device that should be switched out no issues.

THE WORST !!! ESPECIALLY ATHIS DIFFICULT TIMES COVID-19... I PLACED AN ORDER 1 WEEK AGO ,STILL WASN'T SHIPPED .STILL IN PROCESS ... EVERYTHING AT THAT ORDER FOR MY ELDERLY MOTHER .. THE STUFF ,ON LINE CHAT OR MANAGER ON A PHONE - THEY ARE ALL RIOUD . MANAGER TOLD ME TO ADD AN EMAIL ,BUT MY EMAIL IS ON FILE !! I RECEIVED THE CONFIRMATION OF MY ORDER AND ANOTHER EMAIL AFTER I CALLED 5 DAYS SINCE I PLACED AN ORDER ... SHIP IT PARTIALLY ! SHIP WHAT EVER YOU HAVE IN STOCK ! ( IT DID SAY IY - IN STOCK ) WHEN I WAS PLACING AN ORDER THIS IS UNBELIEVABLE .... REALLY THE WORST HAPPENS TO BE AT THIS CRICIS .. THE WORST

If I could give zero stars I would. They have an manager in training at the 3583 E Broad St, Columbus, OH 43213 location by the name of "SIRR". very Unprofessional. The guy was almost to the point of physical violence because an customer asked about the price of an product on THEIR shelf. I know everyone of these employees due to the fact I shop there multiple times a day. And he's fairly new. I will NEVER go there again. I have his unprofessional self on camera. He even states corporate has his back and will NOT fire him for this. If that's true this is unbelievable. I know Walgreens should NOT have someone like "SIRR" Representing their brand. I hope you look into this. LOST MY BUSINESS FOR SURE

Went to Walgreen to buy cigarettes, been go to this store since they opened, alway buy 6 packs, sometimes a carton . But was told by the attendant could only buy 2 packs. Many cigarettes in the display. You cant buy any cleaning products what so ever, They said they had to limit the sales of cigarettes so they didn't run out. This is the funniest sh** I EVER HEARD. TIME TO FIND A NEW STORE OR A CONVENIENT STORE. JUST LOST MY BUSINESS AND MAYBE OTHERS.. I WILL TELL MY FRIENDS NO WONDER WALGREENS ARE HURTING.

On April 3 , knowing all the stress from this Covid-19, I was sincerely surprised the people that were working and after 15 still standing to get assisted still no one asked if they could help me and the line was long at the front with a gentleman waiting on everyone of them while the rest of the employees just walked around. I finally asked a worker can you help me and she said sorry I’m going to lunch. I was stunned . Well after 39 min of waiting that same gentleman Stopped came to my help named John that introduced hisself and asked how he can assist me , helped . Checked me out. Apologized for that other employees comments. And found out she is a manager. Now knowing this distance is important he waited on everyone and was very attentive to his work and customers and gave good customer service. If it was me knowing that my work deals with customers every day it’s important to keep the moral up during these stressful times plus get the customer help and get them home. So I want to commend that employee John and let you all know that the far west end Walgreens of Lawton Oklahoma needs more people like him.