Bonnie
No flu shot after 50 minutes
I made an appointment to get a flu shot at the Sherman, TX, location. I printed off the registration forms and had them filled out. Instructions said to arrive 10 minutes early. I arrived 15 minutes early. There were no instructions posted, so I walked up to a service window and stood there for some time. Finally the only clerk on duty said, as she walked by, “Do you have a question?” I told her I was there for a flu shot. She said, “well, I’ll have to check you in, and there’s only one line.” I was the 6th person in the pickup line. There were cars around the building waiting for the drive-through. This one clerk was waiting on both. She’d help one person in the store, then one at the drive-through. Over and over. I did finally get to the front of the line and got registered. The clerk then said, “I’ll give this to the pharmacist and she’ll be with you as soon as she’s able.” She directed me to a seat. I waited and waited and waited and there was no indication the pharmacist had any intention of coming to give me the shot. Finally, 50 minutes after arriving at the pharmacy, I went to the window and asked the clerk to take me off the list as I was unable to wait any longer. Yet night after night I see TV ads hawking their flu shots.


