WalgreensReviews of walgreens.com

I went to the Virginia Beach, on First Colonial Rd, store to get a flu shot. I got there at 1245pm to stand in line. I got to the counter at 1256pm. The person at the pharmacy counter said to come back at 2pm because the Pharmacist is going on break at 1pm. Are you serious???!!!!! I'm assuming that this is not the level of service that Walgreens associates are expected to deliver. This is unacceptable! Needless to say, I will never go back to this store again. I guess "customer service" is defined differently by the Pharmacy staff at this location. Really sad!

One star was too many. My Dad has cancer and they went up a few hundred dollars on his shot. He told the doctor and the doctor said dont worry I have shots here at the office. So my Dad hasnt been going to Walgreens since last year. A few days ago my Dad got a bill for 900 bucks. He never got anything from them. Now at 89 he is on phone for 2 hours and no answer.. The Dr called them and they were on the phone about one hour. Walgreens said they will review it.. I told my dad not to pay it because he never ordered anything. What the heck is wrong with the billing department that you cant get in touch with them.

Walgreens is staffed by the most incompetent employees I have ever seen. My wife had a Covid 19 test a week ago, 24 hrs for results, a week later no results, called the lab they say they have not received it from Walgreens, We have had nothing but incompetence from all 4 Walgreens around us. Going to CVS.

Almost every time I have to pick up a script, I have issues with the Pharmacy. One time my fiancé went to pick up my script and he was charged $200. I went back to the pharmacy to get a refund and I was trying to explain how my insurance was changing and it was 2 different insurances, but the pharmacy manager would not let me finish a sentence. He interrupted me so many times, my fiancé said for him to stop talking so I could finish a sentence. He still interrupted me and the store manager came over to ask what was wrong, I explained it all to him and he told the pharmacy manager to refund us. I was still trying to explain my insurance, because I was changing to Medicare from Medicaid. I was using a company that I was trying to give him the info for and I was never allowed to give that information. I explained to the store manager that unless they let me give them the info, they wouldn’t get paid for it cause I hadn’t given it to them. He said it’s ok, it’s all set and he gave us 20,000 points. I have on three separate occasions, asked someone to pick a script for me, cause I get a text when it’s ready, and they go there and are told I have none ready. I go into my account, I call them and they say it’s ready. I called the store and did not get satisfaction so I called corporate, explained the situation and asked a question, she did not answer, I said “Hello.” NOTHING. Again I asked the same question, no answer, I said “Hello.” AGAIN NOTHING. I am tired of family wasting time going there and they say it’s not ready after I get a text saying it’s ready, the pharmacy manager won’t let a customer speak and no one seems to care. HIGHLY SUGGEST PEOPLE USE ANOTHER PHARMACY, WALGREENS DOESNT CARE ABOUT THEIR CUSTOMERS!!!

This is review for Walgreens at College Point, NY...I called up to inquire why I was given meds, both 2 inhalers, which were expiring in 6 months. Instead, the pharmacy staff condescendingly explain that I was given enough time to finish my medication. I questioned the explanation because to finish 200 puffs in 16 days every 4 hours is crazy! It was prescribed as needed too. She could't answer then started talking about the pandemic. You think you can explain, twist things and talked like you are talking to a child, almost scoldingly. Then to casually say you can alwAys get another prescription. I paid for those 2 inhalers and I will pay again to get a new prescription. Your staff members were also agitated with my clarifications and then you make it appear that I'm the agitated one and say things like "we are busy, we have customers waiting" as rudely explained by Sonia, one of the staff, who tried her best changing the narrative like I don't deserve a proper resolution. Just because their explanation was faulty and I was able to ask intelligent clarifications. Alternative truth is difficult to pull off. Madeline hanged on me prior to that saying, "let me know what you want do, then hung up! If you are truly genuine in the resolution, you would have waited for me to answer your offer instead of hanging up. A simple apology or a simple offer of genuine help in a respectful tone would have been enough. You gaslight customers and then you twist and manipulate it like the customer is the agitated one. Wow! I can't imagine how you are in real life! You are a disappointment and an embarrassment to Walgreens and other pharmacy workers who truly help.

Appreciate your service Walgreens. I especially love the dire straits in the background

I was at the window as soon as the Pharmacist shut the shade at 2 pm. I knocked on the window right away and the Pharmacist would not open the window. I traveled 1 hr drive time to get my B/P medicine. I am out of medicine The Walgreens at Pine Ridge Orad in Fort Myers Beach. I will not be going g back to the store.

What is going on with trying to buy Primatene in the last 3 weeks? Every location here in Kansas City is unable to sell the tablets or the mist due to connection issues with Nplexanswers and keeps crashing the registers. It's Walgreens system because myself and 4 other people I know just went to Walmart and had no issues. Get it together Walgreens because you're losing money not being able to sell these products!