WalgreensReviews of walgreens.com

I went to the Walgreens off of Fletcher Avenue and the associate in the pharmacy Department was not wearing gloves. When I asked her to put on gloves she stated with an attitude that she was going to then told me she was not going to service me and got a black sales associate to help me out. This white lady has probably given several people the coronavirus with her practices. Don't go to Walgreens to get tested

I recently went to Walgreens here in Florida on Little Rd to inquire on the Covid 19 vaccination. Kathy in the pharmacy helped me from start to finish. She gave me heads up on when 50 and over was coming, helped me book the appointments and even had the Best Nurse on staff cuz I hate needles. Kudos to Kathy! Airica that gets all the motion started by having you fill out a form and she was, like Kathy and everyone at this Walgreens, makes your visit pleasurable. Especially when a lot of people are trying to stop the vaccines, not taking, trying to sway you not to get or some are simply scared or misinformed.....it was kind of an eye opener and the staff from manager on down were fantastic. Thanks all. Roger “Gator”

I went to Walgreens on 35th & Ingersol-Des Moines, Ia. last night and arrived at the drive through at 7:50 pm w/one car in front of me. I got to the window at 7:54 pm and the obviously disturbed lady at the window told me my prescription was not ready and when I asked why since it was called in that morning she said I guess we were to busy to fill it- really? I said I would wait and she said she couldn't fill it in 4 minutes? I said I spend a lot of money with them -prescriptions alone in the last 15 months were in excess of $25,000 and this doesn't count all the other things I buy there or my wife's prescriptions or what she buys. I am in my late sixties so these prescriptions will not go down and if anything will continue to increase. Then the disturbed lady at the window came back and said we won't have them in stock until tomorrow? How convenient. I expect good customer service-failed. I expect honest answers- failed. My loyalty for many years has been tested time and again but this was the breaking point as this was a critical maintenance med I really needed. I will move my business to a local provider who may value my business and show they care by great customer service.

Walgreens in Silver Spring Md is unreliable and there’s always a problem involving insurance. My husband just got out of the hospital,?I went to fill his medication and they refused to do it because I didn’t have his ID, but I offered mine , I wasn’t going to go home to get it so my husband was left without any pain medication after his surgery. Walgreens just doesn’t care!!!!!

I am writing about one Walgreens in Louisville, KY, not all of them. I really dislike their infamous “Buy one get one for half price” deals. I purchased 2 bottles of vitamins and when I had finished the first bottle and was ready to start the second one, I looked at the expiration date and realized it had already expired. When I went back to the Walgreens store, I had to speak to the manager who only wanted to give me the “50% off price. I went back to look at more products advertised at the “Buy one get one half price” deal and discovered several of the bottles would be expired by the time the 1st bottle had been consumed; when I asked for the manager so I could explain the problem, he was obviously perturbed with me. Now when he sees me in the store, he looks the other way. It’s almost like they didn’t want to be notified about that problem.

My store folks in Siloam Springs are great. MANAGEMENT ABOVE THE STORES? Cowards? Who knows? I called District in Springdale AR today to make a complaint about the fact that the Covid line hangs up on you after transfer. Summer answered the phone and about a minute in without a word, SHE hangs up. Going to mail order because of that last sentence. Thanks Summer... Terrible customer service.

Since January 2021 they've really changed and not for the better. I called to check the status of my refill and was put on hold 7 TIMES and no one EVER came to the phone. They are THE WORSE to deal with. Then I added another call to call the store again while STILL ON HOLD for OVER 30 MINUTES for this call to be answered and ABRUPTLY HUNG UP ON.

When I want to pick up ANY controlled substance I go through ALL the steps to get it for a good reason. When someone is in pain or has anxiety attacks they do not need all the bull that cust. Service gives. It’s their job to give what they are told too. They hold me up 2-3 days every time. I transferred everything else to Costco but I can’t on these. Very unhappy 😞