WalgreensReviews of walgreens.com

Disastrous It is a pity there s no option to rate a ZERO. The servce in the pharmacy went from very good to disastrous in the last couple of years. Even to cancel their awful service becomes a mission impossible kind of task. Impossible to communicate with them either on the phone or chat ( the chat is really a joke, they tell you, " help is on the way, you are 75th in the qeue !" really ?). And they keep sending me medicine that I do not need and billing my insurance which falls in the category of fraud as I understand it

do not go to the Johnson city , NY location for a covid vaccine. i ended up leaving and scheduling mine through CVS. website says be there 15 min early. print out forms and fill in there. i got there asked 2 people about checking in. one person says their another says wait here. waiting inline far away to social distance been waiting for 30 min . finally told were i should be. a whole family came in a budged right ahead of us. now I'm waiting for 45 min. now I'm mad. I just packed up and left. went to CVS were a big sign says check in here for vaccine. went to window and was greeted and says appointment only. was told to go online make appointment. Walgreens has the same sign but no one greets you. Everything done online through CVS. paper pushing through Walgreens and no human will speak to you. it was a joke and the least professional medical staff have ever encountered. Did my forms all on CVS prior to going will make the process much more quicker and reliable . How about "are waiting for the vaccine ?Please wait here .Someone will be with you shortly" or a sign that says line starts here for covid vaccine .

When u announced a drive thru u pushed that it was not only for convenience but for those "seniors" who can't physically walk all the way back to where ALL pharmacies are. I went to drive thru asked for Wal Zyr D got a kid who obviously never bothered to get familiar with what u sell, spoke to a second person, then was told I have to come in. Why? You can readily ask for my I.D. as easily as u can ask for payment. You can't tell that I match my license? You are pathetic by making stupid rules above and beyond the rule by an inept congress that thinks everyone is making meth. Now due to covid big corporations are screwing their customers. The only reason you're a big corporation is DUE to your customers. WAKE UP WALGREENS!!

I ordered finger nail polish, liquid makeup, air freshners and other merchandise. The finger nail polish and liquid make up was broken and spilled out in the box all over my other products. I wiped the air freshners off, but had to throw makeup and polish in the box, in the trash. Called to Walgreens customer service and was told supervisors were busy, would get back to me on 4/1/21. I'm still waiting and no one has called me back. I'm telling all of my friends to not order ANYTHING from Walgreens! They have awful customer service. The liquids are packed that spill over all other merchandise!! It's horrible. This order was from Walgreens.com

My insurance company couldn’t be reached so I paid Walgreens $77.00 cash for my prescription, since I was out completely. A few days later my insurance reimbursed them again for the medicine. Yet when I tried to get my money refunded they said it was longer than 24 hours so refused me.I called later but they just put me on hold and made me wait and wait. Then when I finally got hold of them again they said they would call me back and never did. And then I went through the whole ordeal again and they still never called me back. Now the reason they state for not giving me my money back is that it’s been over 30 days and that it’s their policy not to. Yet I’ve been trying to get reimbursed since the very first time I went back to the pharmacy after getting the medicine, which was 10 days later. Walgreens has been paid twice yet they’re still keeping my money. This isn’t fair, or honest.I’m a senior citizen and can’t afford to lose the $77.00 they took from me. It may not be a great amount of money to them but I’ve got lots of medical bills to pay. I’ve called and called and the insurance company even called them and sent them a copy of the receipt showing where they’d been paid twice but they still refuse to reimburse me. Another thing I’d like to mention is that I’ve been using Walgreens ‘Reward’ system for over 10 years and have never received so much as a penny back from them and yet I have only $3.00 in credit rewards built up.After 10 years???? The store is located at Wicks and Main street in Billings, Montana.

I have written numerous different reviews absolutely raving about just how phenomenal the 1(877) Walgreens 24 hour customer service phone number employees are!!!!! I have never once experienced any disrespect or any rudeness for which I am very appreciative. The customer service associates are OUTSTANDING, so quick to resolve the issue! And always ALWAYS with a friendly and kind outlook. I do not have enough kind words for Walgreens. Thank you thank you thank you!!!!

This is the 3rd attempt to purchase something from Walgreens. I will never go back to this establishment. All 3 times I was in a line to check out; and the ONLY clerk in the entire store was running the register. She had to leave the register to help a customer who was in line in front of me. This left the line just dangling....... Stupidity shows in Walgreens employees and their customer service training. I must be stupid also, I gave Walgreens 3 chances....lol. never ever again. My entire family will not go there. From now on; we'll ALL visit CVS until they do something so stupid.

Worst pharmacy in Reno NV, completely under staffed, drive up wait 40 min to 1 hour won't be using them after Oct sign, this place sucks.