Jennifer W.
Terrific service
Terrific service. My dog loves him.
Response from Wag!Aug 9, 2023
Hi Jennifer, thank you so much for the stellar review!

Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Jennifer W.
Terrific service. My dog loves him.
Response from Wag!Aug 9, 2023
Hi Jennifer, thank you so much for the stellar review!
Linda
Great walker
Response from Wag!Aug 9, 2023
Hi Linda, thank you so much for your review!
Karen J.
Oscar has walked my Sam twice now and did a FANTASTIC job both times. Sam LOVES him and Oscar wears him out!! He’s crashed on the cool floor inside. I’ve already signed Sam up again this Friday and 3 more days next week!! Oscar is a great young man and I encourage anyone to check him out.
Response from Wag!Aug 9, 2023
Hi Karen, thank you so much for the stellar review! We are thrilled to hear that Oscar has been the pawfect match for Sam! It's heartwarming to know that Sam loves spending time with Oscar and that he's able to enjoy those walks to the fullest.
Hannah
App is easy to use and both caregiver's were amazing to our pup. When we can't be home, it's nice to know we can depend on someone coming in and caring for Mav the way we would. Thank you!
Response from Wag!Aug 8, 2023
Hi Hannah, thank you so much for your stellar review. We're thrilled to hear that Mav and you have loved your caregivers!
Craig
Lisa did a fantastic job staying at our home with our dog Chestnut for the week we were away on vacation. This was the first time my wife and I were away from Chestnut for an extended time since we rescued her almost 2 years ago. A daily timeline outlining the care, feeding, playtime, and walking event videos continuously updated. When needed we communicated with Lisa texting back and forth. Chestnut was happy to see us come home showing no signs of distress caused by our leaving. We are very happy with Wag Services and highly recommend Lisa for all your caregiver needs. Craig & Bernadette
Response from Wag!Aug 7, 2023
Hi Craig and Bernadette, thank you so much for your stellar review! We're thrilled to hear about Chestnut's service with Lisa!
Lola
I was pre-scheduled for a wag dog walk today and when I got to the pets house the pet was not there. I notified the owner the dog wasn't there and she said the dog was already on a walk with another wag caregiver. This lady needs to be refunded the walk as I did not walk the dog. Also how is it that I am scheduled and accepted for the walk and someone else is already walking the dog? I tried to contact customer service in the app but there is no way to. It keeps giving me roundabout answers that do not even correlate to my question. I tried calling the emergency help hotline, and the Employee said she could not help me and hung up on me without even trying to transfer me to a different person or give me advice on how to resolve my issue. —— WAG: please use your own help chat box to see if you can talk to someone. You say to use the chat box, but me along with many other users cannot get a straight answer and it will not lead us to a human who can help, only a computer that gives canned responses that are no help.
Response from Wag!Aug 7, 2023
Hi Lola, thank you for taking the time to leave your review. Please contact our Customer Support team by visiting the Help tab within the Wag! app or by visiting https://support.wagwalking.com. Please indicate your concern in the chat and follow the prompts provided. You may need to rephrase as necessary.
Vonda
I love Wag services. The walkers I've had have all been great. You can follow along while they are walking and they send you pictures or videos. It's nice to have someone caring to look after your pets while you're at work.
Response from Wag!Aug 4, 2023
Hi Vonda, thank you so much for the stellar review and for sharing your experience! We are absolutely thrilled to hear that you've enjoyed the Pet Caregivers you've connected with and the features offered on the app!
Deb
The report I had from my Dog walker was terrific. My Stella was very unsure today but Caroline worked with her coaxed her to go on her walk in the heat!!!
Response from Wag!Aug 3, 2023
Hi Deb, thank you so much for your review and for sharing your experience! We're thrilled to hear that Stella got her steps in today and that Caroline was a pawfect match.