Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
wagwalking.com
Website
wagwalking.com
Category
Cats & Dogs
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 60% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Wag is the easiest, best, most convenient way to take care of my dog when I’m low on time! I just pull out my phone, schedule a walk, and they do the rest! They’ve been so accommodating and I would recommend this to anyone.
Response from Wag!Mar 14, 2018
Hi Mason,
Thank you for taking the time to leave us a nice review! We are so happy to take care of your pup and are happy to accommodate any needs you may have.
-Kelly
NW
Nika W.
Just bad....
First, I’m in San Rafael, California. I am sure there are a variety of walkers within this company that are not all bad but this was my experience and since I can’t seem to review the specific city I’m in, I thought I’d let you know in case you may be getting the same walkers.
I was so excited about this app as my schedule is never consistent. I thought this would be the answer! However, after 5 walks, 4 walkers I am done before I ever really got started. The entire point of my using this service was to ease my mind while away at work. I have a new puppy who is very shy and scared of almost everything so I was extremely nervous.
It should be noted that this review is not bad because of my dog, one walker did just fine with her as has our new walker. So I feel confident that this poor review is accurate.
I wrote 2 pages of notes and instructions. Mostly things like how to greet her, giving her lunch, getting her to play and run in the yard if walking is still too difficult (she’s being leash trained but is not great yet) while also providing treats, poop bags, harness (which only 1 person managed to get on her) leash and a tip tucked into my note. The first girl Jackie was a disaster. Not only did she disrupt my day at work, she traumatized my dog and me. I was spoon feeding her text after text trying to be patient but getting really frustrated since I can’t be on my phone at work. Everything from instructing her to read my note that I left in plain sight upon opening my door, which she did not do on her own, to how to greet a frightened puppy, to how to move the crate first and then the puppy inside. Those are simple tasks that she was not able to do without my instruction. After reading my note and following my texts she managed but it was painful and frankly I don’t know how she survives in life with zero problem solving skills and an inability to read and comprehend what she read. The second walker I had was great, she read my note, although I had texted her a heads up. But she didn’t seem to have any issues. I hope for her sake she quits Wag and does her own thing. The third walker was not bad but not good either! He was very nice and better with my dog. However, he was late and couldn’t find my place which is not hard if you can identify the letter “A”. He also couldn’t work the harness. He read my notes because I texted him to make sure he did, but again, reading comprehension seems to be an issue. He did not actually execute the things I’d written out and because of that, she spent about 4 hours outside in the cold and rain, scared. The final walker Tara was my final experience. She did not read my note and subsequently didn’t get her tip, which I am very happy about. She did however leave her chewed gum on my kitchen counter. Disgusting. Ultimately, I’m leaving a bad review because this service did not alleviate my stress and it took more time in my work day then it should have, I could have come all the way home to do it myself and saved myself a lot of money, time, and frustration.
Response from Wag!Mar 14, 2018
Hi Nika,
Thank you for taking the time to leave us a review. We appreciate the information that you have provided regarding your experience. It is extremely important that walkers always follow your notes exactly in order to ensure that Aya is properly taken care of. I completely understand that it is frustrating and disappointing to have your work disrupted due to this. Our team will be reaching out to you directly in regards to your experiences as this is something we take very seriously.
-Kelly
BA
Barbara
Wag is awesome!
Wag is awesome. Very helpful and affordable for busy families who have dogs. I always know my fur baby is in good hands with wag walkers. My dog looks forward to walks with them. I highly recommend wag!
KR
Kristin
My walker is always on time and does…
My walker is always on time and does her job perfectly. No complaints.
TA
Taylor
I was scared at first
I was scared at first. My dog is very territorial and don’t like everybody. When she went out on first walk she used it and came back home. 2nd walk she stayed out a little longer. By the 5th walk she couldn’t wait for her walker to show up.
GE
Genise
Great company !
Great company !
RO
Robin
I’ve had Wag
I’ve had Wag! Service for possibly a month so far, every walker that I’ve encountered has been polite and considerate to my schedule and my furry friend’s needs. I’ve recommended this service to countless friends and they feel the exact same way!
LI
Lisa
I love Wag!
I commute to work. This service is such a big help. Now I don’t have to rush home and my dog can still be walked and everyone is happy. The dog walkers have been great and all close to my house.