Carly
It has been great using wag for my new…
It has been great using wag for my new puppy.
Response from Wag!Nov 16, 2018
Hi Carly, Thank you for your review! We are glad to hear that you are enjoying the service.

Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Carly
It has been great using wag for my new puppy.
Response from Wag!Nov 16, 2018
Hi Carly, Thank you for your review! We are glad to hear that you are enjoying the service.
KK
1. The reps on the phone are not always available and do not answer my questions directly. They are kind but not helpful and I have to re-explain my issues, wants and needs over and over again. 2. Though my preferred walkers are great with my dogs one of them has taken liberties in my home that I was unhappy with. This is a training issue.
Response from Wag!Nov 16, 2018
Hi there, Thank you for your review. We appreciate your feedback and are continuing to work to train our team to become more user friendly to you. If you would prefer to have this walker blocked from your account please feel free to reach out to us at [email protected].
Laurie
Love the idea and the attention to detail on the app! And the fact that the walkers are are all screened first is great!
Response from Wag!Nov 16, 2018
Hi Laurie, Thank you for your review! We are glad to hear that you are enjoying the app and walkers.
Jennifer M.
I am obsessed with Wag. I am blown away by the impeccable communication and consistent ability from customer service to make sure I am fully happy with all service provided. I feel very safe with the service even though strangers are gaining access to my house. I love the reviews and ratings each walker has and I love the daily walk diaries and updates. I have already recommended this service to so many friends....keep up the awesome work!!
Response from Wag!Nov 16, 2018
Hi Jennifer, Thank you for your review! We are so grateful for the kind words and recommendation.
Paula
I love wag! It makes it super easy to schedule walks.
Response from Wag!Nov 16, 2018
Hi Paula, Thank you for your review! We are glad to be of assistance.
Natalie
Everyone and everything involved in Wag made the experience amazing and effortless. I will definitely continue to use their services.
Response from Wag!Nov 16, 2018
Hi Natalie, Thank you for your kind review! We are glad to be of assistance and are so happy to hear that you are enjoying the service.
Crystal G.
We are so happy we found Wag!! Our Bichon Frise and Maltitzu are happy every time they walk with their dog Walker! He always sends cute videos, pictures, and a thoughtful message on their daily report card. This service has helped save us so much time and worry about our dogs while we're away!
Response from Wag!Nov 16, 2018
Hi Crystal, Thank you for your review! We are glad to hear that your pups are enjoying the service.
Ellen L.
Great caring dog walkers- needs improvement on the app/site access for problem solving, ie; difficulty with timely communication to the “person in charge “ , slow response at times when changing walk times, great idea , great human workers, very reliable on the walks, excellent tracking of the walks and what takes place on walks, highly recommend WAG to anyone- fix the bugs and you’ll be perfect :)
Response from Wag!Nov 16, 2018
Hi Ellen, Thank you for your review. We are glad to hear that you are enjoying the service and walkers! We appreciate your feedback and are continuing to work to expand our team so we can assist you as quickly as possible. If you ever have any additional feedback please feel free to reach out to us at [email protected].