Stacey
Service has been great.
Service has been great.
Response from Wag!Jan 4, 2019
Hi Stacey, Thanks for your review. We're glad to hear that the service has been great!

Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Stacey
Service has been great.
Response from Wag!Jan 4, 2019
Hi Stacey, Thanks for your review. We're glad to hear that the service has been great!
Krista
More than 6 different Wag! walkers have walked our dog since he was 4 months old. All of them have been wonderful. The app allows me to know exactly where the walker is at all times with my dog, and they always provide me with photos and even video clips so that I know my dog is being cared for. I've been able to use Wag! at the last minute when work runs late and I'm in a bind, and I've been able to schedule the walks in advance. This resource has been so helpful to us. I wish it had been around when our last golden retriever was a puppy and I had young children at the time and just couldn't get our dog the exercise he needed. I'm really happy with this service. I notice a positive difference in our dog on the days when he gets a Wag! walk.
Response from Wag!Jan 4, 2019
Hi Krista, Thanks for the review! We're so happy to hear that Wag! has made a difference in you and your dog's life and we hope to book more walks with you.
Kristi
The walkers have been great- the app needs work.
Response from Wag!Jan 4, 2019
Hi Kristi, Thank you for the review. We're glad to hear that you've had a good experience with our walkers and we value your feedback about the app.
Bonnie
I have the best walker ever. Always happy,on time. Both boys love her.
Response from Wag!Jan 4, 2019
Hi Bonnie, Thanks for your review. We're glad to hear that you've found a walker that both you and your boys love!
Gretchen
I have loved using wag. The walkers are so caring and attentive to my pup!
Response from Wag!Jan 4, 2019
Hi Gretchen, Thanks for your feedback. We're happy to hear that you've had a great experience with Wag!
Carrie
I have had great walkers and then absolutely horrible ones that drove my dog around in their car. I think the scanning and approving process for walkers needs work.
Response from Wag!Jan 4, 2019
Hi Carrie, Thank you for your review. We value your feedback regarding the walkers as we continue to improve the experience.
Cc ; wag walker and dog O.
Great features but they really should let you cancel without being penalized. I have had to reschedule and walk my dog myself because a walker was half an hour late! I couldn’t just cancel and it’s not my fault if a walker also accepts an ASAP walk, says they will arrive by a certain time and then CHANGES their ETA to an hour from that original time. I canceled that walker because I found that unprofessional and really inconvenient to myself and my dog who was waiting even longer than I anticipated. So they need to create way better standards and expectations for ASAP walks and committing to arriving ON TIME and if not, they should be penalized. I am a current wag walk and I don’t understand how these walkers can’t prepare and arrive when they literally tell the owner they will arrive. Especially when the owner is home! I was on crutches two weeks ago and told the walkers this but they wouldn’t show and I’d have to resend an ASAP request for a more prompt and serious walker! So unreliable sometimes. As a user of the app I’m a little disappointed.
Response from Wag!Jan 4, 2019
Hi, Thank you for your review. We appreciate your feedback as we continue to improve the experience.
Elise
Great service, easy to use. Highly recommend!
Response from Wag!Jan 4, 2019
Hi Elise, Thanks for your review and for recommending us. We're happy to hear that you enjoy our service.