Joseph R.
Sitter cancelled, no support, don’t trust
We scheduled a dog sitter to watch our dog while we went on vacation. We talked to the sitter that morning to confirm, everything was good. We leave at 1pm and sitter was supposed to be here 3-6pm. We get a notification from the app that a new sitter was being looked for at 7:30pm. By that time we are 6 and a half hours away. No other sitter was available, obviously, so we were screwed. Had to turn around and drive back home. Lost the $2k that the condo at the beach cost. I tried to contact Wag! And you get talk to anyone. They don’t have support. You can only email them and hope to hear back. I got a response 24 hours later and they offered to send a free $20 wellness check for my dog. Very inhumane. Just be careful when booking anything with this company.



