Carolyn P.
Great walker :) :)
Great walker :) :)
Response from Wag!Apr 30, 2021
Thank you Carolyn for your review!

Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Carolyn P.
Great walker :) :)
Response from Wag!Apr 30, 2021
Thank you Carolyn for your review!
Kathryn C.
Maryann F. has walked Bella multiple times and it’s been great. She’s always on time and polite and even though Bella is a big girl that people usually run from she so sweet to her and Bella gets so excited to see her.
Response from Wag!Apr 21, 2021
We are so happy that you and Bella are enjoying the service! We appreciate you taking the time to leave feedback!
Enn
All the walkers I’ve had come through Wag are great. I wish that booking last minute was more reliable. I sometimes find myself in a tight spot and realize I won’t get back to my dog in a timely manner. I will often request a walker and estimated time will get pushed back further and further. I once requested a walk sometime around 4pm and the request got pushed back 3 hours after the requested time. I made it home by then and my poor pup raced to the yard to use the bathroom.
Response from Wag!Apr 21, 2021
Hi there, thank you so much for the honest feedback. We are so sorry to hear that the walk was not filled. We do our very best to fill each request in a timely manner however on rare occasions there may not be a Pet Caregiver available at the selected time. We hope that you and your pup give us another chance to make things right. Again, thank you for taking the time to leave feedback.
EG
Very helpful walkers, I find the interface difficult to negotiate though. It's unclear to me who has accepted to walk and negotiating this with multiple walkers rather than Wag doing this as the intermediary is frustrating.
Response from Wag!Apr 20, 2021
Hi EG, thank you so much for the kind review. We would love to assist in providing clarity on locating the Pet Caregiver that has been assigned to a service. Please email us at [email protected]
Bayley S.
good service
Response from Wag!Apr 19, 2021
Hi Bayley, thank you so much!
Megan M.
My dog walker was on time and the app is super easy to use. Lovin it.
Response from Wag!Apr 19, 2021
Thank you for the kind review, Megan!
Eric B.
Excellent 👍
Response from Wag!Apr 19, 2021
Thank you so much, Eric!
Zach S.
Had to leave town for a few days and scheduled walks each morning for my dog. I had so much trouble with the app that I ended up having to call and have customer service fix the scheduling and contact the walkers each day. A big headache should have gone with the doggie hotel. Also very expensive. If you need two walks a day, that's a potential $50+ charge/day. Hotel = $35-$50. Will avoid using it again.
Response from Wag!Apr 19, 2021
Hi Zach, thank you so much for taking the time to leave your honest review. Sorry to hear that your experience was less than amazing. I will look into what took place and and take the appropriate steps towards a resolution.