Blaine G.
Excellent Kept me informed…
Excellent Kept me informed throughout visit
Response from Wag!Jun 30, 2021
Hi Blaine, thank you so much for your kind review!

Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing5,605 approved reviews, newest moderated first
Blaine G.
Excellent Kept me informed throughout visit
Response from Wag!Jun 30, 2021
Hi Blaine, thank you so much for your kind review!
Gary
Wag is away been there when we need them the service is great We know are pups are safe with their walkers
Response from Wag!Jun 30, 2021
Thank you, Gary, for your kind words! If there is ever anything that we can assist with, please let us know - we have in-app chat with Customer Support in the Help section of the app. Thanks again!
Christian R.
Needed someone to come take care of my cat when I got stuck at work and Wag! Was perfect for it! Got a great walker to come take care of him and she was amazing :)
Response from Wag!Jun 29, 2021
Thank you, Christian, for your kind feedback on your recent experience! We're so glad to hear that your Pet Caregiver was PAWsome! If you'd love to have her back again, be sure to check out the 'Past Caregiver' section to book with her directly and if you 'heart' her, she'll be added as a preferred for future service requests!
Betsy N.
frances was wonderful with my dog mackie! she was punctual and mackie was calm and well behaved with her.
Response from Wag!Jun 29, 2021
Hi Betsy, thank you so much for your kind review! We're so glad to hear that Mackie and your Pet Caregiver, Frances, really hit it off! If there is ever anything that we can assist with, please feel free to reach out to us at [email protected]. Thanks again!
Lisa M.
The map is often thrown off and accurate tracking can be unusual.
Response from Wag!Jun 28, 2021
Thank you for you honest feedback, Lisa, we appreciate it! As the GPS tracking is reliant on cellular data, the tracking can vary depending on the Pet Caregiver's phone settings and connectivity. We'd love to answer any other questions that you might have and can be reached at [email protected] for any further assistance.
Celisa M.
Stella was so happy while I was gone! Our sitter was absolutely amazing and I’ll definitely request her again.
Response from Wag!Jun 28, 2021
Thank you for your kind review, Celisa! We're so happy to hear that Stella had such a great friend to keep her company in your absence! Be sure to navigate to the 'Past Caregiver' section of the app to tap the 'heart' by your Pet Caregiver's name, to add them as a favorite; you can even chat and book with them directly from this section as well!
Bob S.
Bianca was very good. She contacted me when she had trouble with the front door being stuck. We were able to get her into the house and she took Hannah on a great walk.
Response from Wag!Jun 28, 2021
Hi Bob, thank you so much for your kind feedback on your experience!
Stephen B.
My first experience with Wag was absolutely horrible. I booked an overnight sitter to stay with my puppy because I had a medical emergency was being admitted to the hospital. All was well until I checked my home camera to see how everything was going. The caregiver left without notifying me. After several attempts to reach the caregiver, her response was crass and unapologetic. Wag could not locate another caregiver so my dog was alone all night. This was the first time I’ve been away from my dog overnight.....ever. So seeing him cry and howl through my cameras was extremely stressful and heartbreaking given the condition of my health. I will never ever use wag and their poor caregivers.
Response from Wag!Jun 28, 2021
We are sorry to hear that was your experience. If you have any further follow-up questions that we may assist with, please feel free to reach out to us at [email protected].