Wag!Reviews of wagwalking.com

I am mostly happy with the service from Wag. Our latest walk was the first time in a very long time, and also the first since we moved to a new area. It went perfectly. I took off a star because there have been issues in the past with walkers repeatedly canceling last minute. This was in the old neighborhood. However, I did just come across another interesting issue, and that is that when you request pet parent match for a boarding you only have a certain number of hours to choose from whoever has responded in that amount of time before you are automatically assigned to the first person. Not cool. I did not want that first person, so I had to cancel the booking and re-post it. Hopefully the hold on my credit card is properly released from the first request. Still, I continue to use them because it’s mostly good.

This is my 2nd week using the service and my scheduled walker has already stood me up. I question how well they screen the pet givers. Not sure how long I will be using the service. The positive aspect is the walkers that showed up were very nice and my dog loved the walks.

A true professional!

On time, follows instructions, cares for my dogs, and provides reports which I appreciate.

Very easy to use service. Boarded my dogs for the first time and the babysitter was great

Samantha was fantastic! And the Wag app and system work very well.

I was just look up what dog has most bite force of dogs, when I came to a statement that wag! Gave, they say English mastiff is number three and they’re 100% wrong the cane corse is number three with 700 psi. Do not trust a dog site that doest know anything about dogs it’s not that hard to look it up. They really need to do their reach search before starting a business about dogs.

Customer service is awful. I had one of those moments when I couldn’t remember if I already had an account with wag or rover. My membership happens to be with rover, but I had already gone through the wag sign-up process but within minutes (maybe 6 minutes) canceled and still was charged the 95.99, and customer service says no refunds.