VuduReviews of vudu.com

bro i conencted my account which i shouldn't even need for the free stuff ahve a freaking guest thing i shouldnt have to make an accoutn for free tv but if you are going to make me make an account atleast let me watch the damn tv and movie it just says trailer on my TV for dragonage redmption but on pc you can watch it jsut fine WHY WHY WHY WHY U SUCK AND ARE FREAKING HORRIBLE. the other tv shows say how to watch you ahve to add to your list so i add dragon age to my list and NOTHING WHAT IS THIS APP IT IS THE WORST DESIGN IN THE WORLD A FETUS COULD MAKE A BETTER APP THEN YOUR DEVS YOU PAID MILLIONS TO FREAKING LSOERS

I have been a loyal Vudu costumer since 2012 with over 4250 titles in my library. November 5, I purchase a title that I had previously purchased. The system is not suppose to let you purchase the same title twice. I noticed and contact costumer service within an hour. I was told my case was going to be escalated. I received a response today (27 days later) telling me that because my purchase was part of a mix and match it can not be refunded. The fact that it was a duplicate purchase, that should have never happened was never addressed. It really leaves a bad taste in your mouth!

I had wonderful patient young man name Luis. He was patient. I thought I lost all the downloads I bought. He reassured me not to worry. He a good teacher to help me get exactly what I need. I wanted to adopt him. Up until then it was a stressful day. So his help changed it to a wonderful day for me. That Luis is the whole package!!! REF #20221111-5E4IOW. I Prayed before i called Vudu. Blessing from Jehovah and Jesus🙏🙏🙏

I purchased an hdx title a few months prior to the release of a 4K title (uhd). I was told since I did not purchase it the last 30 days i would have to purchase again at full price. Apple upgraded for free with no hassle. The second issue was somehow charged for the same movie twice with the exact same quality, no difference at all but didn’t know this this until i questioned. Same situation. They would not refund or credit me because of this 30 day nonsense. They solve zero issues when I contact support. They are one of the worst companies to deal with for support. Apple is a much better streaming platform due to this. I hate Vudu

Contacted VUDU customer service twice about converting account from Walmart to the new Fandango Vudu site and they gave me reference numbers for each call with promises that the conversion team would contact me but they haven’t responded. I even had the customer service send me an email confirmation and after failing to follow through, I emailed them back and as of this review (4 days later) they have not responded. Not very customer friendly. I had around 200 movies/series in my Vudu acct that cannot be accessible through them until resolved. Wouldn’t recommend them to anyone. Use another service that cares.

VUDU will screw you over. You stay a loyal customer for over 10 years and then they remove the option to download content to your pc laptop for offline travel viewing. When you contact their support team, and try to navigate the language barriers, you are simply told that you agreed to the updated terms and conditions and to go buy an Apple product or use your cell phone for viewing only. I bought the movies. I signed up under the premise that I could download to my pc. If you don't want to give me that option anymore, then refund me all my purchases.

Customer service never responds to my emails even a week or more after the 72 hours they say it can take.

I have been a Vudu costumer for years and I have not had any issues with anything