VRAIReviews of vrai.com

I had an exceptional experience with Elan at VRAI! Elan made the entire process smooth and enjoyable. He took the time to explain every aspect of diamond shopping clearly and patiently, ensuring I felt confident and informed. His expertise and thoughtful approach turned what could have been a stressful task into a delightful journey. I highly recommend Elan for anyone looking for guidance in finding the perfect ring!

My partner and I had an appointment with Christopher at the West Hollywood showroom. Christopher was especially caring and attentive, as we began our journey looking for the ideal engagement ring. He gave us a clear and informative breakdown of the types of rings available, and pricing. And despite all the time we took looking at rings, he was not overly pushy to sell (which was very much appreciated!).

My fiance & I have loved everything about VRAI. From the design to the service, the experience they provide is stellar. We just checked the last box for our wedding to-do's getting our wedding bands, and Elan Baxter was our man for the job. His knowledge made us confident with our choices and his warmth & charm made us feel like we were royalty. Thank you Elan & thank you VRAI for making this chapter in our lives that much more memorable! Cheers! Ben & Leslie

Christopher was well prepared for our meeting & went above and beyond helping me pair my rings. He was so patient & kind, not to mention personable & down to earth. I learned so much on our 30 minute call. Also, getting an appointment at a time that worked for me was so easy. Thank you for making my wedding ring shopping experience special and easy.

Luke and the team in Chicago went above and beyond to make our proposal a success!!! Amazing customer service despite not having control of shipping times. If not for them our proposal would have been ring-less. Thank you VRAI team!!

Loved the ring. It’s delicate and dainty to me. It matches my Orion ear climber and my shooting star earring. I do plan in the future to get another one and wear together. LOVE SHOPPING HERE

My two recent purchases were as flawless as the items I bought. I would highly recommend and will use VRAI again & again!!!

My husband bought my engagement ring from them and I absolutely love it. However, he also bought my wedding necklace from there and the chain snapped on the second time wearing it on our honeymoon. I only wore it on our wedding day and then it snapped on our honeymoon. I wrote to VRAI and asked for help and hoped it could be repaired. They told me that they do not offer replacement chains or sell them. I was told to take it to a local jeweller to repair it, however the warranty from VRAI will be void if I did this. What are my options then? It's ridiculous and a shame as I can't use this necklace now.