VossingtonExclusive picture frames online.
Vossington (vossington.com) has 614 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing614 approved reviews, newest moderated first
Brendan P.
I received my frame broken. I am awaiting a response to get a refund for the frame.
Response from VossingtonAug 5, 2024
Hi, I'm very sorry for the inconvenience caused by the damaged item. We have sent you an email regarding this issue and are more than happy to help resolve it. Best regards, Vossington
A.S.
The frame I ordered arrived quickly and was exactly what I needed. It was well made and fit 3 stacked mat boards. The finished project looked beautiful in this frame. I would happily buy this frame for future projects.
Response from VossingtonJul 30, 2024
•♥•Thank you so much for your review!•♥•
S. Q.
I've emailed multiple times in two weeks to receive a return slip. I was in touch with someone from their help team, snd now, radio silence. A huge disappointment.
Response from VossingtonJul 28, 2024
Hi S. Q. We recently experienced a technical issue with our customer service communication software, which prevented us from receiving some messages and affected several customers, including yourself. The problem has now been resolved. We apologize for any inconvenience this may have caused. We have sent you an email and will, of course, make it right for you. Thank you for your patience and continued support.
Lisa
I have emailed twice for a return shipping label with no response. I ordered three frames and they came in a huge box. I have a small apartment and want to get this huge box sent back. There is no phone number for customer service. I don’t understand wanting to make a return has been so difficult.
Response from VossingtonJul 28, 2024
Hi Lisa, We recently experienced a technical issue with our customer service communication software, which prevented us from receiving some messages and affected several customers, including yourself. The problem has now been resolved. We apologize for any inconvenience this may have caused. We have sent you an email and will, of course, make it right for you. Thank you for your patience and continued support.
DKB
Nice quality. Fast shipping. Will ship again.
Response from VossingtonJul 13, 2024
•♥•Thank you so much for your review!•♥•
Corinne G.
Pricey but worth it. Absolutely beautiful
Response from VossingtonJul 8, 2024
•♥•Thank you so much for your review!•♥•
Kelly A.
Still have not received my item.
Response from VossingtonJul 8, 2024
Hi, Thank you for bringing this to our attention. It looks like you haven't been in touch with our customer service. I have reached out to you separately in an email regarding your order. Best regards, Vossington.
Dena C.
I received my order in a timely manner and am happy with the products. I will order from Vossington again.
Response from VossingtonJun 20, 2024
•♥•Thank you so much for your review!•♥•
