VortexHaus USReviews of vortexhaus.com

My coworker bought the Vortex Haus blower for drying his car. I had been using a large leaf blower to do the same and when he brought it in to work, I was impressed so i also bought one. Initially, it worked great - until it didnt. I’ve never had a dewalt battery completely die on me and not take a charge,until then - but i didnt know it was potentially the blower at the time. So, i bought a cheap “knockoff” online for 10x less the cost. Looks identical. Same mold. Name plate was the only difference besides the blade appearance. I used this for a bit until i saw them release the “mach”. This one, supposedly has safe guards to protect your batteries. So, i bought it. It’s been working great - but these absolutely do come from overseas and share similar molds to “knockoffs”. Even with maybe. A few more dollars in electronics, they’re grossly overpriced. My Chinese knockoff is still working with another battery (ive made sure to periodically check battery level). The Mach is nice, but i feel ripped off. Update: I wanted to give VortexHaus the benefit of the doubt after they replied to my review. I reached out to them directly as asked and the immediate response i got basically asked me to tell them again what happened. After a few back and forth emails, they offered to reimburse me for my battery. Cool, so i thought. Then they asked me for my personal banking information. Account, routing, etc. how unconventional! I asked them if this was actually the case - and they double downed. I think this is ridiculous and makes me even more concerned that they are in fact a scammy company. They also offered for me to purchase another blower at the discounted reimbursement rate. No thanks.

Great blower, not for heavy duty blowing obviously but does a great job blowing leaves off porch and water off cars.

The product is amazing and the service is outstanding. I have ordered one for my son as well. Jan

I am a tool and gadget guy. This is by far the best in its category. I have ordered two of the Mach's. One for my home in NY and one for my home in Maine. The power for its size is unbelievable. From the home to the car to the yard I find myself using it almost everyday. The company support and personnel are First Class and Aces. I don't like to recommend things but this product deserves the accolades!!

Customer service was excellent… i’ve ordered the product because i’ve great reviews of it… but uppn my hastiest excitement, i forgot to add the discount code… but with the help of Marielle and Diane i was able to get refunded… and they also offered me a military discount…. now i just cant wait when my order comes… excellent job on your customer service… thank you

I tried my Mach Blower minutes after receiving it. Swept my garage floor in minutes, then dried my car after washing. I think I have a new favorite tool in the garage. This will be very handy. The only reason I didn't give Vortex Haus 5 stars had nothing to do with the Mach or their customer service (which was Excellent!). There were issues with the shipping company they used to deliver my item (GOFO). Apparently, they refuse to deliver to APO addresses and federal buildings. My mailing address happens to be a post box that is located at my local post office. So my order was returned to Vortex Haus. As a result, I had to provide an acceptable address. If I had known about the delivery restrictions when I placed my order, I am certain it wouldn't have taken 6 weeks to get my order. Thankfully, I finally have my Mach and am enjoying it already. It is light and powerful. So much better than dragging out a cumbersome leaf blower

It took a couple of emails with Customer Service to verify the match of the blower with my battery but it was worth it. I bought the blower to use on my show car and it has paid off! I got caught in the rain and used the blower to quickly get rid of the water and return the car to show ready!

Love the product and customer service with these guys! I do enjoy using the VortexHaus blower on the simple tasks around the yard, where I used to have to plug in my big blower!