GORDON M.
Customer service was excellent
Customer service was excellent. They helped me replace my failed blower.

You're here to see if this is real. Fair. Here's the scoreboard: 37,236 units shipped, 4.8★ on Trustpilot, and most of these reviews are from people who were skeptical first too. What makes us different: small tool, serious power, runs on the Makita, Milwaukee, and DeWalt batteries you already own. We're a US & UK based team that obsesses over quality — every unit is vetted and QC'd before it ships. Backed by a 90-Day One-Pull Test Drive and a support team (Diane, Marielle, Kerbie) that actually fixes things fast. Read a few reviews below and you'll see the pattern.
VortexHaus US (vortexhaus.com) has 488 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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GORDON M.
Customer service was excellent. They helped me replace my failed blower.
Greg
Boomer here (picky). Bought 3 units, 2 with DeWalt set up, 1 with Milwaukee. I used the Milwaukee one when it was snowing, to blow off a couple of vehicles. It (I think) pulled in some wet snow and fried itself. I contacted them. Sent them a couple of pictures of the circuit board, and they immediately sent me a replacement. Can't beat that. The people who got the 2 DeWalt ones are impressed with them. I'm impressed with mine. I've got a plug in Toro leaf blower that is the best at removing dry snow from vehicles, driveway, etc - this matches that power. Finding new uses for it all the time - very handy.
Julie M.
I had to contact customer service with issues on my first order and they promptly replaced it with no hesitation. I would recommend this company. Makes clearing the area way easier than some heavy blower.
Robert T.
Really enjoyed working with you and appreciate the fact that you stand behind your product 100%
anthony M.
They were amazing! Communicated with me perfectly and very quickly over email. I have since bought 3 total from them. Amazing company and team.
Craig S.
I recently purchased two of the Vortex blowers and developed an issue with one after using. I contacted the company and they requested videos and/or pictures along with a description of the issue. After emailing that information they immediately informed me they were shipping me a replacement and I didn’t even have to return the damaged unit. Great service and very happy with the product. Very friendly and helpful customer support. Double thumbs up!
Alexander L.
I got their Turbo Jet V3 this weekend and it has been amazing! We are doing a lot of home improvements and gardening, which means we make quite a mess. But I used the blower and was able to clear everything incredibly fast!! It produces an incredible amount of wind and is so lightweight and easy to use! Love it!!
Michael L.
Customer service was great! Marielle was so responsive and followed up promptly. Thank you!