At Voomi Supply, we’ve built our business on a foundation of trust and reliability since our inception. With one of the largest selections online, Voomi covers all your HVAC, plumbing, electrical needs, plus hard-to-find parts you won’t find elsewhere. We take great pride in being a one-stop shop for professionals and DIY enthusiasts alike.
voomisupply.com (voomisupply.com) has 830 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Website
voomisupply.com
Category
Energy & Heating
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 82% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I talked with Patrick in customer service to cancel and reorder, with my shipping option changed from ground to second-day air. Patrick was a super big help!
Response from voomisupply.comMay 21, 2025
Hi Nathan! Thank you so much for the kind words! We’re glad Patrick was able to assist you with your order and make the process smooth. We’ll be sure to pass along your feedback to him—it means a lot to our team. If there’s anything else you need, don’t hesitate to reach out!
—The VOOMI Supply Team
BO
Bob
Do not do business with this company
Do not do business with this company. They have a poor refund policy and the small refund you get back take weeks! I was told when I ordered a part that I would be fully refunded - but that didnt happen! Stay clear of this company!
Response from voomisupply.comMay 20, 2025
Hi Bob. We’re sorry to hear about your experience and truly regret any frustration caused. Our goal is always to be transparent and fair with our refund process, and we apologize if there was any confusion regarding the refund amount or timeline.
We’d like to look into this further and ensure everything was handled correctly. Please feel free to reach out to me directly at [email protected] with your order number so I can review your case and make this right.
I look forward to hearing from you.
Tricia at Voomi Supply
SD
Surendra D. A.
Terrible Experience
Terrible Experience – Avoid VOOMI SUPPLY at All Costs!
I ordered a part for my AC unit from VOOMI SUPPLY and was told via email that it would be delayed by 3 days. I waited patiently, but the part still didn’t arrive. When I checked the tracking status, it just said: “The delivery date will be provided as soon as possible.” Seriously?
It’s extremely hot, and we’ve been stuck without AC. This kind of poor communication and service is unacceptable. When will the part actually arrive? No updates, no help — just silence.
This company clearly doesn’t care about its customers. I just want to say: NEVER ORDER FROM VOOMI SUPPLY. They do not respect your time, your comfort, or your trust.
Response from voomisupply.comMay 18, 2025
Hi Surendra! Thank you for your feedback, and I’m truly sorry for the inconvenience this delay has caused — especially during this extreme heat.
While your order was shipped out on time, it appears that UPS experienced a delay in transit on the 14th due to operating conditions. We completely understand how frustrating it is to be left without clear updates when you’re relying on a time-sensitive delivery.
This isn’t the experience we want for any of our customers. I’d like to personally assist you and ensure this gets resolved as quickly as possible. Please feel free to reach out to me directly at [email protected] so I can provide the most up-to-date tracking and support.
We appreciate your patience and are here to help make this right.
—Tricia at Voomi Supply
EC
Erik C.
They are not serious with their delivery
They are not serious with their delivery
Response from voomisupply.comMay 18, 2025
Hi Erik! I’m sorry to hear about your delivery experience. We take your feedback seriously and want to make this right. Please reach out to me directly at [email protected] with your order details so I can personally look into this for you. I’m here to help.
—Tricia, Voomi Supply
DS
Daniel S.
Fast and accurate!
Fast and accurate!
Response from voomisupply.comMay 15, 2025
Hi Daniel! Thank you so much for the kind review! We truly appreciate your support and are glad we could assist you. If you ever need anything else, don’t hesitate to reach out—we’re always here to help.
The Voomi Supply Team
AV
Angelo V.
Good price on part
Good price on part
Response from voomisupply.comMay 15, 2025
Hi Angelo! Thank you so much for the kind review! We truly appreciate your support and are glad we could assist you. If you ever need anything else, don’t hesitate to reach out—we’re always here to help.
The Voomi Supply Team
JM
jesse M.
smooth experience each time Ive ordered
smooth experience and have the product I need everytime
Response from voomisupply.comMay 15, 2025
Hi Jesse! Thank you so much for the kind review! We truly appreciate your support and are glad we could assist you. If you ever need anything else, don’t hesitate to reach out—we’re always here to help.
The Voomi Supply Team
HS
Homayoun S.
Dealing with come supply has been a…
Dealing with come supply has been a sore experience. The site is absolutely misleading and deceptive.
I ordered a square D QO MAIN LUG electrical panel, upon receiving it, I unpacked it, first thing that hit me was a missing access door. I immediately called their customer support but the person who took my call wasn’t able to find the product on his screen, mind you that I provided him my order number. He said that he is going to escalate it and get back to me right away. Next day I received an email saying that the access door is sold separately! Such ridicules claim. In all my years of purchasing electrical supplies and specifically electrical panels, electrical panels included the access door period. Out of curiosity I contacted voomi’s customer support to get a quote for the access door. Once again the person who answered my call had no idea what electrical panels were and same with the access door. Once again, I was told that they will get back to me. Next day, I received an email with a link to access panel door, under 2 listed pictures it read out of stock. I scrolled down only to see 2 more pictures. One I could visually see that wasn’t a match but the other one maybe, but the asking price was 360 dollars and some change, given the panel itself was $85.00, so I clicked on PDF file to see the specs but the file was corrupted. So I followed up with an email inquiring the item’s specifications but no one bothered to respond.
In all this, my motivation was to give my business to an independent merchant instead of chain stores. At the end, I end up going to home depot and got exactly the same product and the package contained the access door plus the fact that it was few dollars cheaper. In sum, those people haven’t got it together and I am surprised that they are still in business.
Too bad that in the star rating, there isn’t any option for minus or negative star👎
Response from voomisupply.comMay 15, 2025
Hi Homayoun! We’re truly sorry to hear about your experience and appreciate you taking the time to share this feedback. It’s never our intention to cause confusion or frustration, and we apologize for the inconvenience and miscommunication you encountered.
We understand how important clear product information and responsive support are—especially with technical items like electrical panels. We are actively reviewing this situation internally to ensure that product listings are as clear as possible and that our team is better equipped to handle these types of inquiries.
If you’re open to it, I’d be happy to personally look into this further and make things right. Please feel free to reach out to me directly at [email protected].
Thank you again for bringing this to our attention.
—Tricia at Voomi Supply
