At Voomi Supply, we’ve built our business on a foundation of trust and reliability since our inception. With one of the largest selections online, Voomi covers all your HVAC, plumbing, electrical needs, plus hard-to-find parts you won’t find elsewhere. We take great pride in being a one-stop shop for professionals and DIY enthusiasts alike.
voomisupply.com (voomisupply.com) has 830 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Website
voomisupply.com
Category
Energy & Heating
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 82% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
easy to place the order, but shipping is expensive for this borad
Response from voomisupply.comJul 28, 2026
Hi There,
Thanks for taking the time to leave a review! We’re glad to hear that ordering with us was quick and easy. We understand that shipping costs can be a hassle—boards require extra care and specific packaging to make sure they arrive safely, which can push costs up. That said, we're always looking for ways to offer better rate options.
If you ever have questions about your order, feel free to reach out to our Support Team at [email protected]. We appreciate your feedback and hope you love the board!
— Voomi Supply Team
JL
J L.
Picture vs. Description
We shall see what the product looks like when I receive it. 3 stars for now due to ease of parts search and checkout. The photo is of a, 112-975XL3U but it is listed as a, 112-975XL3. Until I physically have this unit in my hand, I’ll update my review upon delivery.
Response from voomisupply.comJul 28, 2026
Hi there,
Thank you for the review! Glad to hear finding your parts and completing checkout was easy. We appreciate you pointing out the visual discrepancy between the image and the product listing.
We stand behind our order accuracy, but if you notice any issues when the package arrives, please reach out to our Support Team right away at [email protected].
We look forward to your update once you receive the delivery!
— Voomi Supply Team
RI
Rich
In stock, Out of stock
The part I need was listed and In stock. I went to place the order and all of a sudden the part was Out of stock. Now it's a day later and it is In stock again even though the search page lists it as Out of stock. This is the only place I've found this part so I placed my order and I'm going to see what happens. Very nice website, 5 stars, I'm just confused by how the on hand quantity is updated.
Response from voomisupply.comJul 22, 2026
Hi Rich,
Thank you for your feedback and for choosing to place your order with us. We appreciate your kind words about our website.
We apologize for the confusion regarding the item's stock status. Inventory levels can occasionally change quickly due to real-time updates, supplier inventory synchronization, or other customers placing orders at the same time, which may cause temporary discrepancies between our product pages.
We truly appreciate your patience and are grateful you gave us the opportunity to fulfill your order. If you have any questions about your order or need an update, please don't hesitate to reach out to us at [email protected]. We're always happy to help.
Voomi Supply Team
CO
Cody
Good price
Good price easy to order
Response from voomisupply.comJul 21, 2026
Hi there Cody,
Thank you for your feedback! We're glad to hear you found our pricing competitive and that the ordering process was easy. We appreciate your 3-star review and would love to know what we could have done to make your experience a 5-star one. Your feedback helps us improve, and we hope to serve you again in the future.
Voomi Supply Team
JW
Joel W.
I ordered 2 nortek defrost boards from…
Edit: Updating the review to 3 stars. Voomi definetly messed up and I ended up having to have 1 of the boards refunded, however, they were very courteous and professional and did assist in resolving my issue in a very timely manner.
I ordered 2 nortek defrost boards from Voomi Supply. Shipping was okay, not fast, not slow, just okay. The problem here is that they only shipped 1 of the boards, not 2. I have contacted Voomi and they are supposed to be overnighting the second board. I will update this review when the outcome is resolved, hopefully they can get the second board to me tomorrow.
Response from voomisupply.comJul 10, 2026
Hi there Joel,
Thank you for sharing your experience and for bringing this to our attention. We sincerely apologize for the shipping error and understand how frustrating it must have been to receive only one of the two boards you ordered.
After reviewing your order, we confirmed that the missing board was shipped by our supplier, and we also processed a refund to ensure the matter was taken care of as quickly as possible.
We appreciate your patience throughout the process and the opportunity to make things right. Thank you for your business, and we hope to serve you again in the future.
Voomi Supply Team
JB
Jason B.
Study their return policy carefully; if you order multiple items, watch out for cancellations with no pro-rating of your shipping cost.
My experience with VoomiSupply was disappointing, and I would encourage potential customers to carefully review the company's return policy before ordering.
I placed an order for two HVAC brazing products that were listed as in stock and advertised with same-day shipping if I ordered by a certain time in the day. Five days after receiving a UPS tracking code (leading me to believe it was secured and on the way to my house), I learned that one of the 2 items was actually unavailable and had been removed from my order with a refund of that item (+ sales tax). The refund covered the item itself, but I was still charged the full shipping amount for the remaining brazing rods. Receiving the UPS tracking code fooled me into thinking they had it ready to ship.
The biggest frustration was not the inventory issue itself. Stock problems happen. The problem was that it took nearly a week to discover the item wasn't available, delaying my project. I also requested a partial shipping adjustment since only part of the order shipped, but that request was denied in what my wife observed to look like an endless ping-pong match of emails going nowhere.
Afterward, I reviewed the return policy and discovered that returns are subject to a 20% restocking fee, with the customer also responsible for return shipping costs. There was no mention of what would happen if they couldn't ship multiple items and that the shipping wouldn't be pro-rated if items were removed from the bill of sale by VoomiSupply. Had I known that upfront, I would have been more cautious about ordering.
If you're considering ordering from VoomiSupply.com, my advice is simple:
Verify inventory availability if your project is time-sensitive. Carefully review the return policy before purchasing. Be aware that if an item turns out to be unavailable, you may still be responsible for the original shipping charges on a partially fulfilled order.
I understand I'm just one customer and that my order was relatively small, but based on this experience I will be purchasing from other suppliers in the future.
I'm giving 2 stars because someone did answer my emails, though it didn't go my way.
Update: Upgraded to 3 stars after receiving full shipping refund. May consider shopping again; it's crazy how it just takes one non-optimal experience to want to sign off on-line buying! Appreciated the greater-than-expected shipping refund.
Response from voomisupply.comJun 29, 2026
Hi Jason,
Thank you for updating your review! We truly appreciate you giving us the opportunity to make things right. We're glad we could promptly address your shipping concern, and we hope the rest of your experience with your order meets your expectations.
If there's anything else we can assist you with, please don't hesitate to contact us at [email protected]. We're always happy to help.
Thank you for choosing Voomi Supply!
Voomi Supply Team
[email protected]
CH
chip
good experience until I got to shipping
your shipping is more than i paid for the part.
Response from voomisupply.comMay 15, 2026
Hi there,
We understand your frustration and sincerely apologize for the disappointment regarding the shipping cost. Shipping rates can sometimes be higher depending on the item size, weight, carrier surcharges, and delivery location, but we understand how frustrating it can feel when the shipping cost exceeds the price of the part itself.
We truly appreciate your feedback and will share it with our team as we continue working to improve our customer experience and shipping options. If there’s anything we can further assist you with, please feel free to contact us directly at [email protected].
– Voomi Supply Team
MW
Matt W.
Site would not save my card info
Site would not save my card info. Had to use PayPal instead
Response from voomisupply.comJan 5, 2026
HI, Matt,
Thank you for your feedback. We’re sorry for the inconvenience with saving your card information, but we’re glad PayPal worked as an alternative so you could complete your purchase.
Thank You for Choosing Voomi Supply!
