At Voomi Supply, we’ve built our business on a foundation of trust and reliability since our inception. With one of the largest selections online, Voomi covers all your HVAC, plumbing, electrical needs, plus hard-to-find parts you won’t find elsewhere. We take great pride in being a one-stop shop for professionals and DIY enthusiasts alike.
voomisupply.com (voomisupply.com) has 830 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Website
voomisupply.com
Category
Energy & Heating
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 82% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Thank you so much for your positive review! We're happy to hear that you had a great experience with Voomi Supply. We truly appreciate your support and trust in us.
We look forward to serving you again in the future!
Best regards,
Voomi Supply Team
[email protected]
LJ
ledford.jl
Would give 5 stars but you started…
Would give 5 stars but you started charging more in the shipping. Shouldn’t cost $20 to ship a tiny part.
DS
Debbie S.
Couldn’t get a person on the phone…
Couldn’t get a person on the phone after multiple attempts so I just placed the order online without getting my questions answered.
GR
Gary R.
My Plumbing Supplier
Good options, price & reasonable shipping.
Response from voomisupply.comOct 21, 2026
Thank you so much for your positive review! We're happy to hear that you had a great experience with Voomi Supply. We truly appreciate your support and trust in us.
We look forward to serving you again in the future!
Best regards,
Voomi Supply Team
[email protected]
SR
Steve R.
printed receipt
printed receipt , did not have a description , part no# or picture of the item? what the hell?
Response from voomisupply.comSep 23, 2026
Hi Steve,
We apologize for the confusion and frustration caused by the information shown on your printed receipt. We understand how important it is for a receipt to clearly identify what was purchased, including the product description and part number.
We appreciate you bringing this to our attention, as feedback like this helps us identify areas where the ordering experience can be improved.
If you need a copy of your order details or assistance identifying the item purchased, please contact us at [email protected], and our team will be happy to assist.
Best regards,
Voomi Supply Team
[email protected]
MO
Marina O.
Beware of 20% restoking fee
I ordered bathtub faucet from this company, even though they asked for $18 for delivery, because they looked more professional then eBay, and because item description page clearly promised easy returns within 30 days. However, when I had to returned the faucet, it turned out that I had to pay another $18 for return shipment + 20% restoking fee, so I lost over 30% of what I paid. Besides, it took them the longest to refund the money than I've ever experienced
Response from voomisupply.comSep 18, 2026
Hi Marina,
We’re sorry to hear about your experience and understand your frustration, especially regarding the return shipping cost, restocking fee, and the time it took to receive your refund.
While our return policy may include return shipping costs and a restocking fee depending on the circumstances of the return, we understand how disappointing it can be when the total deductions are more than expected. We also apologize that the refund process took longer than anticipated.
We appreciate you sharing this feedback, as it helps us identify areas where we can make our return information and overall customer experience clearer.
If you would like us to review your return and refund again, please contact us at [email protected] with your order information, and our team will be happy to take another look.
Best regards,
Voomi Supply Team
[email protected]
TI
Tiffany
I ordered the wrong part and sent an…
I ordered the wrong part and sent an email a few minutes after my order was placed asking to cancel. They refused and said I could return it after I received it, of course paying ANOTHER $13 shipping fee and 20% restocking fee for a $24 part, (which I later saw on Amazon for $8 with free shipping and returns)
My mistake, which I will never make again with this company as they rip you off!
Response from voomisupply.comSep 9, 2026
Hi Tiffany,
We're sorry to hear about your experience, and we completely understand your frustration.
We apologize that we were unable to cancel your order before it shipped. Once an order has entered the fulfillment process, we're often unable to stop it from shipping.
That said, we'd like the opportunity to make this right. Please submit a return request using our online form at https://voomisupply.com/pages/request-a-return. As a courtesy, we'll provide you with a prepaid return label and waive the 20% restocking fee for your return.
We appreciate your feedback and hope you'll give us the opportunity to improve your experience.
Voomi Supply Team
[email protected]
EK
Eric K.
They lie
I needed an item that the website said was in stock. I called, spoke to a live person and asked to verify inventory. I was told they had 5 in stock. I said great, I'll order and ask for it to be put on UPS NDA.
Three days later, didn't get it. Called and was told they would check and call me back, Nope. I tried to call 5 hours later, only to get voicemails. I tried to chat, they couldn't help. Completely worthless company with people that no idea what customer service is
Response from voomisupply.comSep 4, 2026
Hi Eric,
We're truly sorry to hear about your experience. We understand how frustrating it must have been to confirm availability, place your order, and then find out later that it could not be fulfilled.
Unfortunately, after further verification, the item was confirmed to be out of stock, and we had no choice but to cancel the order. We sincerely apologize for the inconvenience, the delay in communicating this update, and for not meeting your expectations.
Your feedback is important to us, and we'll use it to improve our inventory accuracy and communication processes so we can provide a better experience in the future.
We appreciate you taking the time to share your experience, and we're truly sorry for the disappointment.
Voomi Supply Team
[email protected]