Volusion Reviews | Read Customer Reviews of volusion.com

VolusionReviews of volusion.com

3.9394 reviews
Internet & Software
Austin

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Volusion

About Volusion

Volusion is an e-commerce software that enables businesses to build, manage, and expand online stores. The software provides features for product catalog management, inventory tracking, order processing, and secure payment integration. It includes customizable themes and drag-and-drop design capabilities to facilitate site creation. Volusion offers tools for marketing, analytics, and customer relationship management, helping businesses optimize sales and monitor performance. The software aims to address challenges related to online store setup and operations by streamlining processes such as product listing, checkout, and fulfillment, allowing businesses to conduct transactions and manage store activities in a single platform.

Volusion (volusion.com) has 394 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: volusion.com
Website: volusion.com
Category: Internet & Software
Location: Austin
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 2% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Volusion reviews

394 approved reviews, newest moderated first

Asher
Jan 24, 2018
Volusion has great customer support and …
Volusion has great customer support and they are always available to help with issues and optimize performance.
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Chris
Jan 24, 2018
The team is very good at what they do …
The team is very good at what they do ,although some techs seem fairly new to this and are in fact not that good at rectifying the situation quickly. But all and all is good but lately the wait time for call backs are crazy long,like I requested a call back and waited and waited and then went to the bank,got in the bank 2hrs later and got the call. Please help fix this problem as it is most important to me when I have an issue.Cheers!
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Doug
Jan 24, 2018
Ease of use
Ease of use; intuitive.
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Samantha
Jan 24, 2018
Always brilliant customer service.
Always brilliant customer service.
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TZ
Jan 24, 2018
I am using Volusion for about 6 years …
I am using Volusion for about 6 years now. They have all tools I need for ECommerce in one place. At a very affordable price I got nice looking and easy to menage template, merchant services, EXCELLENT customer service!
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Nicole
Jan 24, 2018
Volusion’s system is fairly easy to use …
Volusion’s system is fairly easy to use and they have a great knowledge base where you can find answers and steps to take on various problems.
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Donn
Jan 24, 2018
Ease of use!
Ease of use, robust system, time saving, great service.
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Jodi
Jan 24, 2018
Volusion is good but has some …
Volusion is good but has some shortcomings such as inventory control over multiple sales channels. Also their reporting could use some work. They rolled out a new feature called fraud score, but it is a paid add on, which does not help us. It seems like pretty much everything they offer costs extra, so we already pay a great deal to them and do not appreciate everything being "al a carte".
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