VolusionReviews of volusion.com

Compared to other e-commerce boards, this company is complete trash.

I have been a Volusion customer for years. Support is non-existent. The platform is old and terrible for SEO. I am desperately trying to migrate the store to another platform. Don't waste your time or money like I did on a sub-par platform

Support get a zero. The software get a one. SEO zero. Nothing but constant problems with Google Search console. Volusion should just go away and make the world better!

Honestly, we need to do a better job of making it clear just how bad Volusion is. The company I work for uses it, and it is just poor! The support team are slow and rude, and the interface is clunky and makes it difficult to do even the simple tasks!

I wish there was something less than 1 star to choose, that's more than they deserve. What used to be a great company with actual people that you could talk to on the phone and get issues resolved is now nothing but a complete joke. You cannot get anyone on the phone, chat support is worthless, I don't think anyone there (if there is a "there) knows anything about websites. Please DO NOT waste your time doing business with this company.

I have tried reaching out to support for months now and the only response you ever get is either "we have tried to replicate this issue and couldnt" or "we will get back to you in 1 - 2 business days" both are lies. I have been waiting 6 weeks for the last 1-2 business day reply. I would 1000000% recommend ANY other website provider as you will be completely left alone and hung out to dry with volusion. Could not be a worse website provider honestly.

Too many bugs. Software issues. Down time was in days not minutes. Support teams couldn’t fix anything so I cancelled and switched to another company

I have never come across a company that is so suspicious of fraud. I invested a lot of money in the company, and now they won't let me withdraw... They send automatic requests, with amounts that exceed the balance limit, so that you put more money on the platform... making you always have to put more money in and never be able to withdraw... they charged me absurd fines when I delayed automatic requests that appeared on the platform. And even so, they never let me make withdrawals... I have 53k stuck inside the platform, and now they have blocked my account, claiming that they will only unblock it if I make another deposit on the platform of 16K... They have affected my livelihood, my mental health and my finances. If anyone feels the same way, leave a review so that we can stop them from operating. They are the biggest scammers.