Voltage Coffee SupplyReviews of voltagecoffeesupply.com

Response from Voltage Coffee SupplyMar 31, 2022

Thank you for the feedback and our apologies for the experience on this one. We know it is frustrating as we have the same frustrations around the rolling lead times on backordered equipment. All the same, your comments have been noted to help address these issues going forward. Thank you, David

Response from Voltage Coffee SupplyMar 30, 2022

Hi Irian. We share your frustration with the backorders here! We sent out an email on March 11th to let you know it was delayed 3-weeks but luckily it is on the way with an ETA of April 1st! Tracking should be in your inbox. Reach out if there is anything at all we can do to help - thank you!

Response from Voltage Coffee SupplySep 9, 2026

Chris — you paid for two portafilters and got one, and our answer was essentially to chase the vendor yourself. That was the wrong call: tracking down a short shipment is our job once we've taken the order. Partial shipments slipping through was a weakness in our process during the 2022 handover of company ownership. If that second one never turned up, please email [email protected] and we'll sort it out, however late. — Ryan

Response from Voltage Coffee SupplyApr 19, 2022

Thank you Alexander!

Response from Voltage Coffee SupplyApr 19, 2022

Thank you for your feedback!

Response from Voltage Coffee SupplyMar 30, 2022

Hi Gavin - thank you for your feedback on this one. Can you email us a picture of what you received to [email protected]? If you did receive the wrong portafilter, we will of course send you a return label and expedite ship you the correct one at no additional cost. Please accept our apologies for the experience! We would greatly appreciate you reconsidering your 1-star review. As a small company, customer feedback is critical to our success and we genuinely care about our customers.

Response from Voltage Coffee SupplyAug 28, 2026

Eric — two weeks with no shipment and no way to reach us is a bad combination, especially at that price. New ownership had just taken over and our phone and email coverage hadn't caught up. That's on us, not on you for chasing. There's a proper support platform behind our contact channels now. You'll have a very different experience if you order with us again. Nonetheless, sorry for the hassle. — Ryan

Response from Voltage Coffee SupplyApr 19, 2022

Thank you!