nitasha S.
No product and no communication
No product and no communication. I ordered Jan 31. I was aware of the delivery delays. My delivery date has gone and past with no updates or responses to any of my contact attempts. If things are delayed, please keep your customers updated/at least respond to emails.
Response from Voltage Coffee SupplySep 1, 2026
Nitasha — you said the important part yourself: you understood the delays, you just wanted someone to answer you. That's a low bar and we didn't clear it. Voltage changed ownership in early 2022 and communication was the first thing to break. Messages are tracked now, and our lead times update as manufacturers revise them. Apologies for the ways our transitions made things harder on you. I'm confident you'll have a very different experience with Voltage in its current state. — Ryan