Sara H.
They follow through with what they say…
They follow through with what they say during the sales call. The setup after the number was ported took a while and several phone calls to get corrected but ultimately, they resolved the problem. Would have been 5 stars if I didn't have to keep calling back because either I get dropped after a long wait or their callbacks without losing your spot in line did not work. Also made no sense when I called, I was the first in line but the wait time was 10 minutes or more and I waited more than 10 minutes most of the time and the call gets dropped on their end after that. However, when I finally got through, they were pleasant and resolved the issue and I have not had a problem since. Will see how this first month goes before I decide if I want to convert over to the yearly subscription. In which case, I will need to better understand how the 50% off I got worked for as I would have already paid for 2 months.
