VNYLReviews of vnyl.org

Absolute scam. My daughter started to sign up, never completed her subscription and they charged her. Can't get a person on the phone and they are "open" 4 hours a day. I have been emailing customer service with no success for over a week but I am convinced it is a bot not a person. AVOID THIS COMPANY!!

A company passing cheap unheard of vinyls as curated and unique. I did my research, artists most likely give these vinyls away to this company as they are desperate for attention in the industry. Good for them, bad for customers. Avoid at all costs.

It seems to me the biggest issue, the one that's causing most of the complaints about "fraud," is that Vnyl doesn't automatically ship the records each month. I was about two months in, having the same issue as most people, so I contacted support and found out I had never selected a curation level (despite repeatedly going to the site and clicking on one). So, long story short, the webpage is a bit counterintuitive--once you click on a choice, you're taken to a page hawking their plans, but you're supposed to click on the much smaller continue button on the (if I remember right) top right of the page; it's even smaller on a cell phone screen to the point of feeling obscured, which takes you to the shipping cost page. Or, and this would solve most of the complaints, they should just charge the shipping with the subscription and have a one click check out, backed up by a time limit to make a choice before they ship a fully curated order. I can't think of another subscription service that sends NOTHING unless you manually make a choice (though admittedly, that was the bane of Columbia House, but they were marking up their bad monthly CD selection to make up for giving you so many to begin with at a penny each), and it's the primary reason for their bad reputation. As for the other issue, the curation itself, I subscribed to get the kind of albums I would never think to pick up from a record store unless they were on clearance, and that's what I've mostly gotten, as well as a few that I would have picked up if I'd ever seen them (including a Big Black EP). If that's not your mindset, if you aren't open to listening to music outside your specific subgenres or list of artists, then this probably isn't the service for you. I've never received a specific album I listed as one I've been seeking, but mine were pretty specific cult niche titles or classics that would never end up in what I assume is a clearing house of sorts. I've traded in a good portion of them (after using the digital codes that are provided in some of them), but I did receive a few new favorites such as Blackerface. My current plan has a promotional price that makes it about ten dollars for each of the three records I receive each month, shipping included. I don't know if they still have that promotion going, but this feels about right compared to the base rate of, I believe, $35 for the 3-record plan, plus shipping.

AWFUL. They take your money and don't deliver products, but when you call them out on it they say they dont offer refunds. AVOID AT ALL COSTS. Also you cant cancel your subscription without reaching out via email, that should have been the first red flag.

Albums received were odd and nothing I play more than once. 2nd mailing showed up damaged with only 1 record in it but 3 were ordered. I immediately reached out and sent pictures and I'm told when you order next month and pay for shipping separately we will send you the 2 missing records. I paid and expect to receive these records asap. Several messages later I cancelled my subscription. No refund, no records. It's a scam. Steer clear.

Don't subscribe. It's expensive and takes forever to get your order unless you choose expedited shipping. It's all underground artists. If this is what you want then okay. However they give you a very limited selection of artists you have never heard of. They have a one page website and tell you to use spotify to tailor interests, but I never got that.

Don't do it. Instead, go to the record store and ask them to pick out 3 for you. Why? 1. Shipping cost are a hidden additional charge and doubled my monthly costs for the subscription. 2. Record cases had folds in them from being dropped. 3. 'Curated' record choices felt like 3 demos they were trying to get rid of and didn't match my profile that I spent hours filling out. 4. Customer service points you to FAQ's and Terms of Service like I was supposed to expect these things.

I have made 5 monthly payments and have only received 2 records. I tried to call them to cancel my membership but they don't answer the call. I have left multiple messages and have never received a call back. I would avoid them at all costs, they are a bunch of scum.