VNYLReviews of vnyl.org

This company's goal is to buy-out all companies related to vinyl and basically charge everyone and not provide the service. Recently, Bandbox was bought-out by this company and they find ways to keep charging extra for something that's already been paid for. They simply find ways to trick the customers into subscribing, making it sound like a good deal. But reality check, you don't get what you pay for and they keep charging you.

Subscribed and didn't like the curating. Easy, I'll cancel the subscription, right? Wrong! I left multiple messages, sent multiple emails. Never got a call back as promised, I'd have waited on the line if the call didn't automatically get disconnected. The emails I sent to the listed emails came back as undeliverable....each time. I ended up going to my bank to dispute a transaction; because I was clearly stuck. Today I got an email from them saying I can't just dispute a charge; here's the fun part...because I never tried to cancel. Oh I did. You best believe. Which is exactly what I told them. At any rate no more transactions are allowed to be charged by them. Stay FAR away.

Paid for a 3 month subscription, never received anything but still charged. No one has ever responded to me and I have had to involve the bank to try and get the money back. It’s over £100 so not cheap, have tried emailing multiple times and messaging on Instagram but just ignored. PLEASE AVOID.

Rip off. Music is poor. Connection is poor. Start charging you asap without permission even if it’s a gift. Would never use them.

VNYL is a great service, but there are a few things that could be done better. I've loved most of the records they sent, but as other reviews say, some of them don't feel very curated, so that could maybe be improved on. Another thing is their subscription cancelation process, where you have to call or email about it (or you can use privacy.com cards, which is the easiest way), which takes a while. In my opinion, there should just be a cancel button. All in all, great subscription, but could definitely be better.

Absolutely terrible. After filling out the artists and genres I like in detail and including access to my Spotify I was sent 3 albums that weren’t remotely related to anything I said I enjoyed or listened to. After receiving my shipment I tried to cancel my subscription by calling. Nobody answered so they sent me an email to address my concerns. I emailed back to say I wanted to cancel my subscription and after sending multiple emails they still have not replied. Since then I have been charged for two more months and have yet to receive my shipment from the first charge. Their entire service feels like one big scam. You are much better off shopping your local record stores or using discogs to get something you actually want.

When you give someone a gift through VNYL, they will make them add a credit card to your account and keep charging them past the gift date. There is no way to cancel your account online. They make you call or email, and no one picked up during business hours.

If it sounds too good to be true, it is. This is easily the worst vinyl subscription service. The whole premise is a straight lie. No integrity, no creativity, no worry. They send what they want and make up some half ass rain for what they sent. You can't return or exchange, either. It's like the reverse of city trash services. They bring you the trash instead of taking it and it's yours forever instead of forgotten about