VNYLReviews of vnyl.org

I would give this place 0 stars, if I could. They have charged me $14.99 since November 2020 and only sent me 1 record. They stated that it was because my spotify account has to be updated every month in order for them to send a 'curated' record. This was never stated in the subscription plans. So I was out 3 records. I cancelled my subscription, emailed the company, they stated they would put a free credit on my account every month for 3 months. However, once I thought this was resolved and was going to get the 1st record that was owed to me, they charged me $14.99 ONCE AGAIN EVEN THOUGH MY SUBSCRIPTION WAS CANCELLED. So I had to contact them all over again and no one was understanding what was going on. They refuse to refund me the $60 they stole from me. As of right now, they are offering me a store credit. We shall see how that goes but I'm superiorly underwhelmed by this "company". This subscription is F'ing AWFUL.

I cancelled my membership on March 9th. Still have not received the records that I paid for for February. My order had been "processing since 2/15. How hard can it be to just throw a random record in a box and ship? VNYL claims to curate based on your preferences you enter, but they clearly just send whatever they have on hand- and it is always at least a month late when they do ship.

I signed up and did not receive products. I sent an email to see what was going on and they stated it was because I didn't make any selections and that I would need to log on - select - then they would update my cart for the missed shipping. Asked them for a refund instead and was told that was not an option. DO NOT SIGN UP WITH THEM! Go with Endless Spiral instead - Great communication - and records that you want

Terrible.... Just terrible... You would be better off going on discogs getting vinyl... Good luck cancelling online.... They sent me the crappies records that is not even the genre I picked....

I was gifted a 3 MONTH subscription mid-November and it took over a month for me to receive my first delivery. The records were terrible, but that's not even the point of this review. I didn't realize that I was required to choose "new vibes" each month in order to receive my next delivery as I had already created my profile, shared my music preferences, and connected my Spotify account. I did start to wonder why I hadn't received the additional 2 deliveries included in my gifted subscription, but quite frankly I wasn't too concerned given the amount of time it took to receive the first. Flash forward to this week when I checked my bank statement and noticed I was charged $39.99 from VNYL... um, weird. I reached out to their customer service department explaining the situation and asking for a refund to then only receive a bullsh*t response saying that I hadn't chosen "my vibes" and that my subscription automatically renewed after 3 months. I received zero communication prior to being charged, no sign of any receipt for the charge, and my account still clearly states "3 Month Trio Gift". The individual I corresponded with gave zero sh*ts and refused to reimburse me for this charge. Clearly they are taking advantage of this system. It is incredibly deceitful and I highly recommend NEVER using this service. And just for the *record*, the records sucked.

Charged twice, yet to receive anything. Cannot cancel, cannot remove data protected information - they have everything. Currently reporting scam to financial services. STAY CLEAR.

I had really high hopes for this services as I was starting to get into records. although they asked me for my preferences they sent me bunch of albums form artist I have never heard of and couldnt even find on Apple Music. I was pretty mad. I now have 9 record and I only like one of them. They make it appear that you are buying a one time 99$ subscription but I was just charged for another 99$. im going to call but I have no hope that im going to get my money back. please its not worth it

Absolutely horrible! I tried this subscription under the impression that they would send me LPs of artists that I actually like (as they advertise), but instead I received three from artists I have never heard of. I tried to cancel my subscription and was calling them every single day, no answer. I emailed them and dmed them on both Instagram and Twitter, no answer. Eventually, today, I got an email saying that they cancelled my subscription. But now that I am reading these reviews I am horrified and afraid they will continue to charge me.