VM InnovationsReviews of vminnovations.com

I have had an extremely positive experience with VMInnovations. I've actually had the opposite experience as the "bait and switch" other reviewers are talking about. Literally, the exact opposite. I shopped around for the item I needed and found that VMInnovations could provide me with the brand name I wanted at a very good price. Of course, Amazon was offering an off-brand for about the same price, but everyone was complaining about those breaking. After a few days, I headed back to vminnovations.com to make the purchase. When I navigated to the page of the product I wanted to buy, the price had gone up substantially. I was furious. I didn't want to pay that much and I didn't want to be cornered into buying crap from Amazon. I called their customer service phone number and within (I'm not kidding) 14 seconds, there was no issue and they were selling me the product for the price I originally planned to pay. Their customer service team is fantastic. I've talked to them several times. It's a group of very kind, happy people who have always done their best to keep me as a satisfied customer. I recommend this company as I always check their website first when I need something.

Uses bait & switch tactics. Got a deal during the holidays as some have reviewed here for 32 light bulbs, then I am told there are none in stock, but for their mistake, they want to give me a meager 15% discount, so I can buy the same product which is NOT even remotely close as to what I had paid for. I told them "no, and that I will wait until they get more in stock", they said NO. They also wanted me to make an account with them. The reviews on this website/business are horrible as you see, stay away and my suggestion is, if you have a bad experience, not only write a bad review, but contact the Federal Trade Commission as I did because after a certain amount of negative reports start accumulating on them, THEY WILL investigate and hopefully pull this unethical business out of business.

Frustrating to say the least. I ordered a boogie board off Walmart for a Christmas present. VMInnovations was deceitful Website showed me that it had shipped. When I finally called four days after delivery it was "out of stock".... but when I spoke to someone else it "was lost". Unbelievable and unacceptable. I would have tolerated a mistake, but the lies are infuriating. Never trust this company. When would I have known it wasnt coming? Thank God I called.

Read all these really terrible reviews and frankly, I'm confused! My package was delivered literally into my arms smack on time and looking like it came right off a store shelf in mint condition! Product was above and beyond expections as well. Extremely pleased! Got through Walmart Marketplace.

A package they supposedly shipped was shown as delivered but I never received it. They said there was nothing they could do because their shipping company supposedly had a picture of the delivered product, which they could not provide for me.

I ordered outdoor Christmas lighting and spent $179.00. I ordered them in October well in advance of Xmas. The lights were shipped and worked 1 week!! Their customer service said they will not stand behind their product now!

VMI has got great selection of products and pricing. Most of all I love their outstanding and reliable shipping! Highly recommended!!!

I would give zero stars if I could. I called about a missing package I ordered through Walmart after it was 3 days past the expected delivery date, along with 3 days past the past tracking update. I called Walmart customer service, and they agreed the package was lost, and would reach out to VM Innovations on my behalf. Later that night, I saw the tracking information updated to show the package had been loaded on to a truck at 8:41, sent out for delivery at 8:42, and delivered at 8:43. This clearly is not possible. I still don’t have a package, and VMInnovation have shrugged their shoulders. NEVER order through them again, and Walmart should be ashamed of partnering with such a fraudulent organization.