Al
New user
New user! Too soon to give more than a first impression.

Vivtone Hearing Aids is a company that specializes in providing high-quality over-the-counter (OTC) hearing aids at affordable prices to customers in the United States. --- Our goal is to make hearing aids accessible to anyone who needs them, regardless of their financial situation. --- We believe that everyone should have the opportunity to enjoy the benefits of improved hearing, and we strive to provide our customers with the best products and services possible.
Vivtone Hearing Aids (vivtone.com) has 339 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing339 approved reviews, newest moderated first
Al
New user! Too soon to give more than a first impression.
Sheila W.
The XPure BTE Bluetooth hearing aids are outstanding & their customer service is fabulous!
Barbara
I have had a very exceptional experience with Cindy who is part of the service team at Vivtone. She was extremely helpful solving my hearing aid issues. I would certainly recommend anyone to your company especially with such good customer service. Many thanks!
John D.
The small size and rechargeable case is great!!
Paul J.
Vivtone supermini hearing aids. Great audio. Comfortable, easily charged. Recommend to any one.
Douglas J.
First time I have purchased a hearing aid and the entire process has been perfect. Although I thought the Supermini-b units would be great, I had an issue adjusting the sound volume, etc. due to my fat fingers. I contacted support and Cindy took care of me and got me set up for a Bluetooth model that I could make settings changes on my phone. This company is great and I would recommend them to anyone with less than perfect hearing. We may get older but it is refreshing to find a company that cares about helping its customers in this new phase of their lives! Doug J
Chris F.
Since I have severe hearing loss, I was hopeful that the Aura Link aids would help me. I have a couple of issues with them, though. Number one, I don't like the design of the charging case. There is no flat bottom to let it stand up. Number two is going to require me to contact customer care, since I am unable to connect the aids using bluetooth. I am also having trouble getting the aids properly set up to handle my hearing loss. So far, customer care has been very supportive, and I am hopeful they will be able to solve the problems I have encountered. I will update this review after I have contacted customer care.
Response from Vivtone Hearing AidsOct 17, 2026
Dear Chris, Thank you for sharing your experience with our Aura Link hearing aids. We fully understand your hope to find a suitable hearing solution for your severe hearing loss, and we are grateful you mentioned our supportive customer care team. Our team spent time guiding you through the mobile app setup and sound tuning to customize the hearing aids for your hearing loss. After our attempts, you recognize that the Aura Link is not able to meet your hearing requirements. We have therefore arranged return and refund for you. We have noted your two concerns: the charging case cannot stand upright as it lacks a flat base, plus the Bluetooth connection trouble during setup. Your feedback is really important, and we will forward these comments to our product development team for future product updates. Please feel free to get in touch with our support team if you need any help during the return process. We sincerely hope you can find a hearing aid that perfectly meets your hearing needs soon. Sincerely, Vivtone Customer Support
Marion J.
The hearing aid is very comfortable and easy to get use to!