Vivi Electric BikeReviews of viviebike.com

Response from Vivi Electric BikeMay 16, 2025

Dear Customer: Hello. Thank you for your wonderful feedback! We're thrilled to hear about your fast delivery experience and that the assembly was smooth. The power is indeed impressive - it's one of our customers' favorite features! That's fantastic that you're considering getting one for your wife too. Feel free to reach out via email ([email protected]) if you need any help with her order. Happy riding!

Response from Vivi Electric BikeApr 11, 2025

Dear Customer: Hello. Thank you for your feedback! We're glad to hear about the fast shipping and easy assembly. We apologize for the missing tool kit - this shouldn't have happened. Please contact our customer service team via email ([email protected]) and we'll send you a complete tool kit right away. Thank you!

Response from Vivi Electric BikeMar 12, 2025

Dear Customer: Thank you for your kind words about our staff. We apologize for the issue with your battery. Please reach out to us, and we will assist you in getting a replacement as soon as possible. Thank you!

Response from Vivi Electric BikeMar 5, 2025

Dear customer: Hello. Thank you very much for your love and recognition of VIVI electric bikes. We are committed to providing high-quality electric bikes for every customer. If you encounter any problems during future use, please do not hesitate to contact our customer service immediately via email ([email protected]). We will do our best to solve any issues you may encounter. Finally, we wish you a pleasant life. Thank you!

Response from Vivi Electric BikeMar 11, 2025

Dear customer: Hello. Thank you so much for your wonderful feedback! We're delighted to hear that you're enjoying your bike and that our prompt responses have met your expectations. Your recommendation of Vivi means a lot to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

Response from Vivi Electric BikeFeb 11, 2025

Dear customer: Hello. Thank you very much for your recognition of our products and services. If you encounter any problems during the subsequent use, please do not hesitate to contact us via email ([email protected]). Thank you!

Response from Vivi Electric BikeFeb 8, 2025

Dear customer: Hello. Thank you very much for your recognition of VIVI electric bicycles. If you encounter any problems while using the bicycle, please do not hesitate to contact our after-sales customer service in time via email ([email protected]). They will assist you in solving the problems you encounter. Thank you!

Response from Vivi Electric BikeJan 13, 2025

Dear customer: Hello. Thank you very much for your feedback! We're glad to hear that you are satisfied with our products and service. If you need any further assistance, please don't hesitate to reach out.