Vivi Electric BikeReviews of viviebike.com

The entire process from purchase thru delivery was Excellent...Our 2nd Vivi bike Love 💗 these Bikes

Great. My bike is working again, the knock offs weren’t working.

Really like the bike. Assembly was straightforward. I would increase the length of the seat post as it was too short and had to buy new ones on both bikes. Also a key or some mechanism to ‘turn off the bike’ would be good so the battery can be left on the bike if on a rack while in class and not in use. Overall, really like the bike.

Easy to work with.

I continue to be impressed by the Vivi Bike Company. I bought the bike a year ago and it has been a joy to ride. I hammer it hard and it keeps on coming back for more. Now, I've had two interactions with the Service Department and I am blown away by their excellent responsive to my requests for support. I recently discovered two broken spokes on my rear wheel and the shop where I get my bike fixed did not have that spoke. I contacted Vivi contacted for replacements and received the replacement spokes quickly. And the cost for the replacement spokes was really reasonable. I had a similar experience last fall when I needed to replace my lost battery keys. These guys are really good. Buy a bike from these guys.

Fast shipping, well packed, arrived in very good condition, all assembly tools included. Rear derailleur adjustment should be checked.

It was great to know that you had the right product and came with a decent time battery charger so thank you again good customer service.

La rapidité a réagir