VivantReviews of vivant.com

Horrible never use them I ordered 1 thing for 1 of my bongs and I’m still waiting it’s been 2 and a half weeks wen it said no longer then 2-4 business days don’t use this site…

DO NOT GET THIS SYSTEM IF YOU HAVE PETS. On 2/21/24 a tech came to our house to fix a camera that was not working. The company’s policy is that a tech can not enter a house if there arre dogs running around we a 10+ old golden retriever and a golden doodle ( fearsome, fearsome creatures HA) the only place to put the dogs is the room the the tech needs to go. The camera did not get fixed and the company is totally inflexible on their rules. The system was installed with the dogs loose to begin with. My wife and I are elderly and handicapped and are physically unable to do it ourselves. Shame on you Vivant.

Product was received defective. Call center would not transfer me to an agent unless I purchased a voucher. Ridiculous. Lodging a credit card dispute.

The person who came to install our system was a shyster they will try to sell you products u don’t need DoNot Buy them n if they say the sensors u have are no good n u need new ones they are liars they a device u can plug into to make sensors compatible with what u have then When he is explaining system if the bill is not the same as what you n your salesperson discussed DO NOT SIGN IT UNTIL HE HAS CHANGED IT TO THE CORRECT AMOUNT they use their phone for u to sign electronically make him change to the correct amount I REPEAT DONOT SIGN UNTIL HE HAS CORRECTED THE AMOUNT HES A LIAR IF HE SAYS HE CANT IF HE WONT TELL HIM TO GET OUT OF YOUR HOUSE OR CALL THE POLICE BUT PLEASE DONT SIGN YOU GET A BILL FOR $1000’s of dollars for crap you have no idea for

Worst system ever, alarms equipment breaking, no solutions to problems other than replace parts at your cost, $99 send rep out figure out problem, now stuck 5 yr contact. Horrible system, live bad n ighborhood, have take out loan. Going with ADT. More expensive but if keep replacing parts will cost same.

Sales person came to my door twice, knocked, rang the bell. Second time he also yelled through the door. He can see right on my front door I have a security system plus there's a sign in my front yard he walked right past.

Terrible!!!! Never buy- we just bought a house with this security system and the company refused to help us without the prior owners jumping through a millions hoops. First day in house alarms are going off they refused to help us needless to say my husband just ripped the system out of the wall after 30 minutes of ear screeching alarms and companies refusal to help sooo great customer service

When I called to have the service cancelled as we were moving to another state I had to go through an arduous process to do so. I was transferred 4 times and had to give the the information of the account every time. I then was sent an email that I had to send an email or send a snail mail with all the information to start the cancellation. The cancellation would not be effective for 30 days after receipt of that email