Sandy E.
I gave it 2 stars because at one time…
I gave it 2 stars because at one time they were OK. I paid them $45 on June 27,2025 for one months service that never was available. They were reluctant to talk and just didn't bother calling g me. I paid for my equipment ($150.00 approx) on time. As soon as it was paid off my monthly fee was doubled. I cancelled the service about four years ago. I called to re-activate and explained everything clearly. I only need a new battery. They kept putting me off saying they were looking for a technician to come here. Finally, on my third call they said they do not operate in NY a more. They are based in Utah. On my last call to them( one week ago) they said they would credit my payment back to my bank. They claim it could take one month. I hope somebody can get through to them. They were a nuisance with their texts and people on phone who seemed to have a poor command of English. If you see or hear their ads just stay clear of them.