VITUREReviews of viture.com

It took a week to fulfill the order despite being told the items were in stock. One item was mispriced on the website and only when you put it in the cart did it appear as the correct, more expensive, price. The AI generated responses to my inquiries were not only generic and unhelpful, but inaccurate. Then, on the delivery, it was a day after it was scheduled. The product was fine, but everything else was, well, awful. Here is an update: I sent an email to the provided support contact on June 8th. It is June 19th and I have not heard a thing from them. If I did not already have the product, I would not buy a thing from them. This is pathetic support. In short: if you really want their product, go for it. If you are debating between them and someone else, go, as fast as you can, to someone else.

Shipping was fast and the product was amazing. I’ve been using my Viture glasses for a few months and gaming has been top notch. I highly recommend

I'm very please with my Viture AR pro. The picture is great. It's easy to use.

My review is purely concerning the product. I have submitted a return and refund request, I'm waiting for feedback. Issues: 1) blurry edges: the center of the lens is sharp, the corners are out of focus. This is the main reason I'm returning the glasses, it makes them unusable for work. My eyes are fine: 10/10 vision, last checked by a licensed eye surgeon in July 2025. I tried all three nose supports, both focus dials, and changed the axis. No improvement. 2) Constant flickering: I tested every refresh rate available in SpaceWalker (60, 90 and 120Hz). No difference between them. 3) SpaceWalker is buggy. The tray icon menu overflows off-screen, I never managed to open it and had to operate everything via keyboard shortcuts. The app crashed several times. Multiple links to the "Academy" are dead, including the one for the screen split fix. 4) 3D mode never worked. The screen stays split no matter what I do. What I tried before returning: a) every physical adjustment (nose supports, focus dials, axis) Calibration; b) Firmware update

I wish to return my glasses but nobody is responding to my tickets anymore. Please reply it hasn't been 30 days yet, thanks. *** Update *** Finally I can return the glasses, I will be returning them tomorrow.

The mobile docking was great until it needed a firmware update, for whatever reason i cannot get the firmware to complete. I've tried several cables, a separate docking dongle, different computers and none of that gets me past the "usb-c error". So basically the reason i bought this, to plat the switch 2 on, no longer works. So i assume until i get the firmware update, this is just a glorified battery pack. They were retarded to make it so difficult to update firmware on a f'n docking station.

Based on our experience, I cannot recommend this company. Although they advertise a warranty, it has not been honored in our case. When we requested a correction to our order, we were told the mistake was ours, despite evidence of a system error. Email responses have been delayed, and the assistance provided has been inconsistent and unhelpful. After spending nearly $1,000 on the Beast glasses, our return requests have gone unanswered. Communication has been poor, and we simply want the company to correct the error with the glasses and prescription.

my order never arrived and they made it clear this is between me and the shipper dont order directly from them they dont make themselves responsible, customer service team sucks, its been 3 months since i paid for a product i still have not received