Founded by veterans from Google and Apple, VITURE is a global pioneer in the XR industry, redefining immersive experiences and next-gen digital consumption through cutting-edge technology, sleek design, and user-centric innovations.
VITURE (viture.com) has 277 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
viture.com
Website
viture.com
Category
Appliances & Electronics
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 88% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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I dislike that the top or bottom of the viewing screen can get cut out as it’s seems the eye glasses could be a little taller to be greater. It’s really good but can be great.
Response from VITUREOct 14, 2026
Thank you for taking the time to share your thoughts, and we’re glad to hear you’re enjoying your VITURE glasses. We appreciate the honest feedback about the viewing area. Comments like yours go to our product team, and they help us keep improving.
If you’d like to talk through the fit or the display position, our team would be happy to help at [email protected].
RA
Richard A.
The Pros and Cons
The Pros: Picture resolution
Picture brightness
The Cons: Camera not useful
Lines in the picture sometimes when using . 1200 and 120Hz mode
Contrast needs to be better
No custom button setup
Response from VITUREOct 7, 2026
Thank you for taking the time to share such detailed feedback. We're glad you're enjoying the picture resolution and brightness.
We're sorry about the lines you've seen in the picture when using 1200p at 120Hz. That's not the experience we want you to have. If you'd like us to take a closer look, please email us at [email protected] with your order details and our team will be happy to help.
We've also passed your comments on the camera, the contrast and the custom button setup to our team, since this kind of feedback helps us improve.
Thanks again for your support.
JJ
Jjowaheer
J'ai trouvé l'image est superbe mais la…
J'ai trouvé l'image est superbe mais la surchauffe décourage a regarder un film complet comparer a Rokid 2 je préfère le Rokid même l'écran n'est pas incurvé
Response from VITUREAug 3, 2026
Thank you for taking the time to share your experience, and we're glad the image quality impressed you! That said, we completely understand how overheating can ruin the experience of watching a full movie, that's definitely not the experience we want anyone to have.
Overheating can sometimes be tied to the adapter being used, especially if it's not the one designed for your specific model. If you're open to it, we'd love to take a closer look with you, could you email us at [email protected] with your order number and the exact model and adapter you're using? We can check the setup and see if there's a fix to improve this.
Thank you again for the honest feedback, it really helps us improve.
JD
Jase D.
My Luma Ultras are pretty great...however...
My Luma Ultras are pretty great. I love almost every aspect of them. There are a few things I don't care for. The nose pieces, however many times I've tried switching them out never seem to give me a good viewing angle. Either the bottom or the top ends up being cutoff and it makes gaming difficult especially when it comes to having an HUD that sits toward the bottom of the screen.
I bought the dock as well so I could play cyberpunk on my switch 2. Sometimes, when booting the game I have to unplug the switch from the dock and plug it back in to get a video signal and sound.
I went through hoops to get both the glasses and the dock replaced and the issues remain. I was told by customer service that this wasn't a common issue but I have my doubts.
Customer service was exceptional in trying to figure out what the issue was and sending out replacement equipment, but in the end as much as it's a hassle to unplug and plug back in, these are still pretty cool.
My last gripe is the framerate in these glasses.
When I plug my switch 2 into the viture dock and play my switch I notice very unsmooth framerates. But when I unplug and switch to either handheld or using the switch 2 dock those framerate jitters disappear. I have updated firmware on the glasses and still no change.
I rate these glasses 7 out of 10.
I want to say that these were worth the money, but the issues I brought up make it difficult for me to recommend these to anyone that wants their gaming experience to be mindblowing as advertised.
Response from VITUREJul 23, 2026
Thank you for such a detailed and honest review, this is exactly the kind of specific feedback that helps us actually understand what's going on rather than a general impression.
We're glad the overall experience has been a good one, but we hear you clearly on the three issues you raised.
We want to genuinely thank you for your patience going through the replacement process, especially since the core issues persisted even after that. That's a frustrating position to be in, and your rating reflects that honestly.
We'll keep working on this, and feedback like yours is what actually drives that. Thanks for taking the time to write it all out.
GH
Galin H.
It's ok
1. Audio on ps5-bad!
2. It's not available for a lot of phones
3. Heating
Over all it's good I enjoy it, but with headphones on my ps5 and I can't use it on my phone
Response from VITUREJul 9, 2026
Thank you for sharing your honest feedback! We are glad to hear you are enjoying the glasses overall. Regarding the points you raised on audio with PS5, phone compatibility, and heat, these are all things we take seriously and your feedback will be passed along to our team. If you would like help troubleshooting any of these issues or want to explore solutions, please do not hesitate to reach out to us at [email protected] and we will be happy to help!
JM
Jesus M.
The glasses are great (when they work)
The glasses are great, but the 120hz function does not work/ stay on. Neither does the 1200p resolution, they just revert back to 60hz and 1080p which is kind of disappointing. I even updated the glasses on the webpage and it didn't fix it.
Response from VITUREJul 6, 2026
Hi Jesus, thanks for sharing this. We're sorry the 120Hz/1200p mode isn't staying enabled even after the update. Could you reach out to our support team [email protected] with your order reference so we can dig deeper and get this fixed for you?
CB
Craig B.
Mandatory Shipping Insurance
I don't like how the store forces you to buy the shipping insurance from Seel. It is automatically added to your cart and you can't remove it prior to paying.
Response from VITUREJul 6, 2026
We're sorry for the inconvenience. We've shared your comments with our checkout team for review.
BG
bastian G.
The Lumia Ultra is a really good…
The Lumia Ultra is a really good product in terms of hardware. Aside from some reflections in the lenses and the somewhat tricky sweet spot where you can see all corners sharply, the image is great.
So far, so good.
Now we come to the software and accessories.
First, my biggest criticism: the USB XR adapter. In conjunction with the Ultra and the iPhone, it doesn't do what Viture advertises, for example, 3 degrees of freedom. Currently, it's just an expensive charging option. Unfortunately, this isn't communicated at all; you only find out after you've bought it and search for it. That's completely incomprehensible and unfair.
The other accessories, like the Neckband Pro and the power bank, are okay, but not essential.
All in all, a rather mixed experience. Several firmware updates are still missing, which would add all the advertised features. Instead of releasing a new pair of glasses seemingly every six months, it's a real shame. It could be so good.
Response from VITUREJun 15, 2026
Hi Bastian, thank you for your detailed feedback. We're sorry to hear about your experience with the USB XR adapter and the missing features. We truly value your input as it helps us improve. Please reach out to us at [email protected] so our team can assist you further. We hope to make this right for you!