VitaspringsReviews of vitasprings.com

Im ordered 16.12.2012,first info: order will be send 3-7 days, now 2-3 weeks , unfortunetlly no my order/30.12.2012/, no any info, no contact, attention are liars, I lost almost 100usd

they can learn alot from a phone customer service class or two. argumentative and disruptive, i called to ask if they had something in stock before i purchased it online on their site. it was for a dollar so i ordered as many as i could for free shipping because if i didnt, shipping wouldve cost me 39 bucks. yeah, right. then my gut told me to call to see if they had that many in stock and he told me no, only after telling yes the day before. understood. but their site still let me attempt to order the product, so i gave him a heads up to help the runt out. he bugged out on me which made me want to go see him. literally, like buy a plane ticket and visit dude. they are manic, obnoxious, unprofessional asses who do not remember the code of business ethics. order at your own risk but i hope they stay in business just one more day just to get their store front mashed in by a mob of angry shoppers. ahhhhhhhhhh, much better. thanks for getting on my last nerve yuh blood clot bumba ras.

I always order vitamin supplements from other reliable companies but because the product I was looking for was not available, I "tried" Vitasprings. The ordering process was easy but 2 days later they sad they wanted more money because shipping is more. OK, I said, I paid the difference (Shouldn't be the order automated?). Then they never send the products -- and I asked for a refund. They said they refunded 1 day ago. But they did not refund. A total FRAUD. (PS. TODAY THEY REPLIED ME BELOW AFTER A YEAR THAT MY CREDIT CARD IS REFUNDED AND I WILL SEE IT IN MY ACCOUNT IN 48 HOURS. LOOK AT THEIR RESPONSE TO EVERYONE BELOW - THEY RESPOND ALL OF THEM IN ONE DAY - AND ALL AFTER YEARS OF THE COMPLAINTS. THEY ARE TRYING TO TAKE ADVANTAGE OF NEW VICTIMS WHO DO NOT CAREFULLY LOOK AT COMPANIES REPLY DATE AND WILL BELIEVE PROBLEM IS SOLVED. IT IS APPARENT THAT THEY ARE SCAMMERS) - And yes they had to pay me the refund a year ago but their overall actions show that they are scammers.)

I placed an order with VitaSprings.com as well, and had the same issue with no tracking # provided, and no responses to my emails. Within 1 week of me placing my order at VitaSprings.com, my credit card # was stolen online, and over $3,000 worth of charges were placed on my card. Not sure if this was directly due to vitasprings.com, but the website's security looks suspect at best. Further, 3 weeks later, my order still hasn't been processed. This website is a complete sham.

This company is a JOKE, they do not respond to your email. When you call them and asked them for an order status update or tracking #, all they said was "give me your contact # and i will call you back", yea right, never called or responded to my email regarding that. Order was placed on 3/7/12, thought it will be shipped within 48 hours, that is BS because when I called on 3/12/12 morning trying to obtain a tracking #, they told me they will have to check with their shipping department and get back to me. Never got a call back from them. Then I called again on 3/12/12 afternoon, then this lady told me it should be ready to ship out today and I should get a tracking # via email on 3/13/12. When I checked my email on 3/13/12 morning, no email from them what so ever. Sent an email on 3/13/12 morning and call again on 3/13/12 morning, the lady told me they recieved my email and my order is currently processing but they will need to find out if the shipment has ship out to me or not or is it waiting to ship from the manufacturer and she said she will call back...never called back. Call again on the same day afternoon, spoke to this guy at the order status dept and he said no tracking # yet but will check with shipping dept and when i told him that "yea, you said that yesterday but never called, so i will wait and you can go check right now" and he just reply, the shipping dept. is currently out for lunch so he will have to call me back on this and when I kept on complaining about them, he just transfer me to this customer service which is no help either. Just told me "oh the shipment should be here and should be on the way to you, and I will email you the tracking # once i checked with the shipping dept" If the shipment was shipped, then where the hell is the tracking # then, BS....So I have my husband called again, and this guy just told my husband that he will give us a call ASAP...which still haven't got a call from them yet... So stay away from them because they don't value your business and they just BS you all the way. The people who work there seems like they are train to say the same thing over and over again which is helpless and useless. I have learned from my experience that never ever will I order from them again and even if other places price are a bit higher I will still order from other e-commerce because VITA SPRINGS SUCK BIG TIME and they are very irresponsible to their customers.

Vitasprings cannot provide credible order information including order tracking information to its customer. While they do answer telephone and email queries the information rendered is useless so it appears they simply wish to collect payments without shipping the product ordered. Avoid this "company" .

Horrible customer service. This business reflects no professionalism at all. They refuse to call back in time and they refuse to answer vital shipping questions. It has been a MONTH since I placed my order and they still have not shipped it. They are trying to blame the shipping company for not providing a tracking number, but they are the ones who have not even shipped it out yet. Vitasprings should go down in the history books as one of the most comedic businesses this country has ever known.

Customer service was non-existent. I sent three customer inquiries asking for the status of my order (when it left the warehouse, tracking number, etc.) None of my questions were answered. After numerous inquiries, the only time I received a response was when I finally asked to cancel my order, which they wouldn't do. Very rude. Impossible to track my order. Worst experience of online ordering ever. Still haven't received my order.