Great prices and free shipping on orders over $99 at VitaminShoppe.com. Shop our huge selection of vitamin, nutrition, and alternative health supplements.
The Vitamin Shoppe (vitaminshoppe.com) has 118 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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J G.
Wish I could give a negative. I have now emailed them TWO TIMES WITH NO ANSWER since my order on 9/20. I was shorted on my order (ordered/paid for total of 4 supplements, got 3...then?? a separate email for one of the missing supplements where they charged me an extra $20 huh?? and they keep pushing back the shipping date. (and won't return my email asking 'where's my stuff" Do not order from this place. FRAUD! Rip off!
Chad K.
Damaged product when received and was told too bad .
RMK
Their ad keeps popping up on an app I use at my phone's FULL VOLUME. I turned my volume off and it still popped up just as LOUD. I dont know how this is even possible or why this company thinks that illegally overriding phone settings with intrusively LOUD ADs would make people want anything to do with their business. I cant even use that app now. I would be afraid to shop at a business that cant even be respectful and disregards peoples phone settings with their ads. I WILL NEVER SHOP AT YOUR COMPANY. I wish I could find a way to override their volume to scream at them the way theyve been screaming at me all night, but consumers dont have any rights anymore except one, BOYCOTT.
Steven
Got energy drink case shipped, two cans popped open. Shipping box wasn't wet so someone sent me a damaged case. Customer service tried to only refund me for two cans even though all the cans were sticky. I'm done with vitamin shoppe.
gene
I was in this store on 4/20/24 4000 Towne Center Drive Louisville, KY 40241. I was waiting for help and the person behind the counter would not give the time of day. this not the 1st time this has happened. I have shop here for years and I can say no more. all I can say GNC and amazon will be getting my business from now on.
Esther
I'm surprised about the negative reviews here but seems they're mostly related to online experiences. I visited a physical store on 8th avenue. I was looking for D3 + K2 complex which is not easy to find and received very professional guidance from the staff. They were not pushy at all and very friendly. I'll definitely come back!
Lauren
I placed an order and one of my items was missed during the packing process. I called customs service and spoke with Anthony, who was so attentive and helpful-I haven’t had such great customer service in a long long time. Thank you Anthony!!
Lara K.
I decided to order from Vitamin Shoppe online so I didn’t have to drive around to find a product. After ordering a bottle of Codeage Glutathione 1000mg, I received a bottle of the 500mg. I called and complained, they resent the WRONG product again. I called again and all they could do is tell me they would have the warehouse look into it and then offered for me to either get a 48-72 hour window for FedEx to pick it up or that I could return it to a store. Who sits around their home that long?? This completely defeats the whole reason I even ordered from them. Rest assured, this was the first and last time I will be.
