The Vitamin ShoppeReviews of vitaminshoppe.com

I was being serviced by Vitamin Shoppe's Free online Health Coach Ms. Michels. It started out well with her recommending a plan diet that did work for my wellness needs. However, several times I had to educate Ms. Brittany Michels about herbs and alternative natural food sources to use than supplements. In one session, this health coach failed to point out an important factor in using certain herbs' side affects. It was due to my own researching that led to me avoiding an adverse affect from this herb. My last virtual meeting I asked Ms. Michels is there any other natural source food enzymes to use for breaking down the fat and sugars than the lemon juice water she recommended. Ms. Michels told me no there is only lemon water that can act as an enzyme in breaking down fat and sugars. Well, I did my own research and found on a holistic practitioner's website there are 20 natural food sources that act as an enzyme to break down fat and sugars. I had suffered with digestive problems with trying to use lemon water to break fats, proteins, and sugars because Ms. Michels didn't provide the correct information. This leads me to believe in my opinion that The Vitamin Shoppe is not performing periodic checks on their virtual health coaches communication with customers. That perhaps in my opinion you can't trust these people who work for commercial health stores as being well-versed in holistic wellness. It never fails that anything that is free service needs to be caution in adequate knowledge in specialty. I don't blame Brittany Michels for her negligent in knowledge of holistic education (in my opinion) but The Vitamin Shoppe is blame for not taking responsibility in providing her with continued education in such field of specialty. This would avoid customers from being misguided in natural wellness.

I've had okay experiences in the stores for the most part, but their inventory is hit or miss these days. The prices are a bit higher than at most places, but sales are frequent; and their store-label brands are good and can save you some money. My experiences with online orders have more often been bad than good, however, mainly due to long delays during delivery. Only a few of my online orders have been delivered on time. Most have been delayed from a few days to a few weeks. It's a shame because the selection online is excellent, and sales are frequent. But deliveries have been more miss than hit, to the point that I just stopped using Vitamin Shoppe for a long time. There also was an occasion when I ordered an item for store pickup, was notified that it was ready, and drove almost 50 miles to the store: only to be told that they didn't have the item. I probably should mention that in all cases when I ordered for delivery to my home, Vitamin Shoppe actually did ship the orders promptly; but the delivery companies they used dropped the ball. Sometimes Vitamin Shoppe's checkout page offers a choice of delivery companies, in which case I choose the one that's most reliable, in my experience, where I live. Today, however, that option wasn't offered; so I didn't go through with the order -- even though I had a discount code available to me. Instead, I paid full-price with another vendor whose deliveries have been more reliable of late. Because of this, although I'm dating my experience today, my experience was a non-experience. I didn't go through with the order. I would have if I could have chosen (or at known) the delivery company. Like many companies, Vitamin Shoppe could vastly improve their online experience by ALWAYS allowing the customer to choose their delivery method (at their own cost, of course). Some delivery companies are more reliable than others in different places. It's a very local thing. In summary: The delivery is an integral part of online shopping, and it's where Vitamin Shoppe has failed me more often than not. Let me choose -- and pay for -- the delivery method. A great selection of products doesn't mean much if they don't arrive in a reasonable time.

So I signed up for a reoccurring order with the vitamin Shoppe for our vitamins and some teas that we wanted to try because they were not available at our local store and they gave you a nice discount if you signed up for the subscribe and save. Well, the only time I get on is for those vitamins or if I wanna find a new tea I just received an email stating that my order has been processed and is being shipped and I never got any email prior reminding me of the subscribe and save. I feel like most companies are fully on board now with giving their customers reminders and letting them know hey you have 24 more hours to get this order correct. So I was pretty disappointed that I did not receive any order notice until it was being shipped out! Now the good news is, they said I can take whatever I don’t want back in return it but most people live check to check what about the people who are trying to be healthy and we know how expensive that can be to begin with and they just had $100 order placed on their card and were not properly notified prior to those charges being placed! Just really bad for business and I hope the vitamin Shoppe fixes that! It is just a simple email reminder the week before the shipment is supposed to go out

Loyale Vitamin store shopper and while at ask clerk to bathroom. He stated they were out of order. It seems very odd for a facility that focuses on health to not have place wash hands / other personal. How are the employees functioning. I spend about 120.00 per month in this store but may now turn to GNC as there bathroons are working

i know not all locations r the same but staff need better training and even then items are overpriced

I love vitamin shop but the website tricked me into doing a survey. It said I would get $100 if I took the survey and after I wasted my time it says I can chose from these magazines that are worth $100. I am like WTH I don’t want magazines I want $100 or a gift card to vitamin shop worth $100. Very disappointed!!!

I have been looking for a vitamin c that works faster than the usual vitamin c... good thing i read a review about how fast the results are when using vitamin c serum.

Mediocre company. Average supplements for above average price. Ok but not great