Daniel St. A.
Awesome response to a problem with my order
The delivery was fine, but when I opened the box, the hair gel container was not sealed properly, and the unit leaked. Also, the shampoo I received was a problem because I couldn't get the pump to function and had to take the pump out and pour the shampoo onto my hand while having my shower. However, after sending my concerns, VITAMAN responded quickly and replaced the products without hassle or delay. That's more than I expected, and it made me a dedicated customer! Regards, Daniel St. Andrews
Response from VITAMAN USAApr 12, 2023
Hey Daniel, thank you for your honest feedback - we really appreciate it! I'd like to assure you that this is definitely not our standard operating procedure for our products and our packages - I've always reached out to you to make sure the issue is solved ASAP! Dom - VITAMAN USA



