VitalChekReviews of vitalcheck.com

This is THE WORST Company. I ordered a birth certificate for my mother and paid for UPS shipping. Fulton County could not find a record and put my mother's name as her father's name. I have been getting the complete run around and leg work that I paid VitalCheck to do. They did not send the document of "NO record found" via UPS Air and will not refund me for what I paid for UPS Air they are saying they are not responsible for anything once they take my money. All they do is take your documents and forward it over to the other County that's IT. I could have done that myself.

I was hesitant to purchase my birth certificate off this site with all the terrible reviews. I needed to get a copy of my birth certificate for a new driver's license and only had a registry of birth card from the county court I was born that my current state would not accept. Took a chance at $29 and after three full weeks it finally arrived in the mail (15 - 20 days processing is what they stated). They do not notify you that it has shipped, it just randomly arrived in my mailbox). My advice is that you double check everything and make sure all your info is spelled and filled out correctly since it states you will not be reimbursed. The state I needed it from charges just to look up your information and says it is non refundable. But now I have a state certified copy birth certificate and am happy this site worked.

I'd give them a 0 if I could. Needed a death certificate for my father who just passed in Arizona. Sent in the documents as listed. Pennsylvania did not put parents names on birth certificates so I sent in official documents from the hospital and was told not good enough. Didn't answer the phone, never called back. Then cancelled my order. Disgusting company. I'll mail it to the county directly.

Horrible service. I have had to use them twice this year, each time a mess. Getting through on the phone impossible, on line says they have technical problems so call. You call, they don’t answer and tell you to go to on line. Shame on Arizona for dumping important services on this terrible company.

Absolutely horrible! Ordered a death certificate through their site and never got it or my money back

What a scam. They said 140 days, turns out it will take nearly a year. Once you send it and find out how long it takes, you can't get your money back. $80 out the window, I might just as well have set fire to that money. I contacted the town in NY where I was born. It will be $10 and I'll have it in 10 days.

Requested a copy of a certified marriage certificate so I could get my real ID. That was on May 30th, 2024 and $44.00. I have never received it. Tried to get someone to respond back to me with no luck. Requested a refund and no response back. Apparently this company is a scam. Shame on them but Satan must be so proud!

In May I attempted to get birth certificates for my two children so we can renew passports. Drivers license and notarized form were uploaded on 5/1/2024. Their system kept saying that my uploads were "blank" when they were clearly visible on the site, legible, and clear. Weeks of back and forth, uploading the same documents multiple times with no resolution until the request timed out and my order was cancelled. Now trying again a couple months later, I upload the notarized documents, clear as day but this time in a different file format (tried JPG and PDF), with a message from Vitalcheck saying that I had not uploaded the notarized form. I log in to VitalChek and my documents are right there. WHAT IS HAPPENING at this place and why does the State of California use this horrible company? I've now been on the phone on hold for 30 minutes.