KM
It seems like the battery for the…
It seems like the battery for the hotspot has been shortened lately. Especially last 2 times, it couldn't go without charging for a day. I had to recharge a few times a day.
Response from Vision Global WiFiMay 30, 2018
Dear Customer, Thank you for your review. We apologize for the inconvenience we have caused. We are regularly upgrading our devices to ensure we provide the best experience for the customers. For our Japan devices, the size of the devices are actually a lot smaller so that it is easy to carry around, this is one of the reasons that battery life is a little shorter than other devices. We also have a portable battery for rental for only $1/day. I do hope you don't judge the entire company by this one experience. We always strive to provide the best experience for our customers. Please contact us at [email protected] if you have any questions.




