Visio Lending is the nation's premier lender for buy and hold investors, offering flexible, long-term commercial loans for single family residential rental and vacation rental properties.
Visio Lending (visiolending.com) has 188 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Investments & Wealth · Austin, Texas
Excellent
Investments & Wealth · Austin, Texas
Excellent
Investments & Wealth · Austin, Texas
Excellent
Investments & Wealth · The Woodlands, Texas
Excellent
188 approved reviews, newest moderated first
Gustavo A.
Process has been quite smooth. Did not have any issue in many loans I did.
Response from Visio LendingAug 23, 2019
Thank you for your feedback Gustavo! We look forward to assisting you again on your next investment.
Anquy T.
Tracy Gordon was really good provide loan information and detail explanations about his clients’s loan.
Response from Visio LendingAug 23, 2019
Anquy, thank you for letting us know about your great experience with us!
User A.
The document review process with Insurance companies is unnecessarily vague. I would recommend physically writing onto borrower's policy, the changes that need to be made. So, when the borrower sends the docs the first time, Visio should not cut and paste a response. Instead they should take the borrower's documents, and write directly on the documents the changes that need to be made, then send back to the insurer. I've gone through this process three times and it is brutal and takes weeks, when it could be streamlined by Visio being specific and writing directly on the document so that the insurer sees the changes. For example, I could tell someone "the ice cream store is around the corner" but then they would need to follow up with multiple question, or I could circle the corner on a map and get it done immediately without hundreds of emails back and forth.
Response from Visio LendingAug 22, 2019
Thank you for taking the time to leave us such feedback. We have forwarded your feedback to our management team, as we take these concerns seriously. We hope to better serve you with a streamlined process in the future.
Janet C.
Tracy at Visio Lending had to take over 19 properties for a client of mine after we were already well into escrow. He jumped on it and got approval, appraisals and title organized. We would not be able to have done this without him. He communicated the whole way through and was so efficient! I cannot give him enough praise. Great job Tracy and Visio Lending!!
Response from Visio LendingAug 23, 2019
Thank you for the great review, Janet! We are thrilled to hear about your positive experience with us. and with Tracy.
Derek R.
Visio worked with me and my investment property when a standard bank wouldn't. They were easy to work with and the process was very simple.
Response from Visio LendingAug 23, 2019
We are thrilled to hear we could assist you on your investment. Thank you Derek for leaving us feedback on your experience.
Lawrence S.
Cody Smart was excellent and went above and beyond the call of duty. He and Visio lending made the process easy and streamlined. I will definitely work with them again.
Response from Visio LendingAug 23, 2019
Lawrence, thank you for taking the time to let us know how excellent of an experience you had.
Richard
Your Staff is always on top of the files from Elk Funding Inc. Special thanks to John Sperling , Adrian Soto, Russ Irwin and the back up Staff. Thank you Richard.
Response from Visio LendingAug 23, 2019
Thank you Richard, we pride ourselves on a great staff. We glad you see it too!
Jessica F.
Taylor is a great person to work with on your loan needs. 5 stars service!
Response from Visio LendingAug 23, 2019
Jessica, thank you for letting us know how great of an experience you had with your account executive!