Visio LendingReviews of visiolending.com

My experience with Visio Lending has been incredibly frustrating. I purchased a property at a good price and then invested over $100,000 renovating it, only to have Visio flag the refinance for “rapid appreciation.” Rather than looking at the actual improvements made to the property and the supporting documentation, the process became unnecessarily difficult and created another hurdle to getting the loan completed. On a separate multifamily loan, I ran into another issue with the appraisal process. Visio would not accept appropriate multifamily comps because they were outside of a three-mile radius, despite the fact that comparable duplex properties in the immediate area were limited. This made an already difficult appraisal process even more frustrating. In both situations, I felt like common sense and the actual facts surrounding the properties were being overshadowed by rigid guidelines. Appraisal reconsiderations and attempts to provide additional documentation only added more time and frustration to the process. Based on my experience, I would not use Visio Lending again.

I’d give them negative stars if I could. Heather Smith is the most incompetent underwriters I have ever worked with. Got the clear to close. Then they reneged on it. Now the seller will be going after me for liquidated damages. They haven’t had the courage to call me to even give me an explanation!!!! Run fast from this company they are absolutely the WORST! Incompetent is throughout this scam of a lender!!!!

Advertised for Bridge Loan for short term financing and when I called " said when don't have it and we don't offer".

RUN!!!!!!! If you don't send in your payment 7-10 days before the 1st They wont Post it by the 16th. They then hit you with a Late Fee. I have two mortgages with them and many with other banks. They all post within (3) days. Visio will force you into ACH. They don't post check payments in a timely manner, 10 14 days to post. Filing a CT Banking Complaint now.

The company delayed my mortgage on purpose to increase the annual percentage rate. It did not matter that I paid extra fee to have the appraisal expedited as well as the mortgage application. I will not recommend them to anybody. The company has also hidden fees that will be disclose a day before closing date.

DO NOT USE THIS COMPANY! Hands down, they are the worst lender I have come across in my 30+ years of buying and selling real estate. If you are a seller, do not sell to a buyer who is using this lender. It took 12 weeks to close a simple real estate transactions. They lack professionalism and communication skills and were deemed the most bizarre lender by the title company. STAY AWAY!

Visio - run, don't walk from them. Their rates are amongst the highest, they talk a good game when they want your sale and after you are locked into their process, welcome to hell on earth! Absolute lack of professionalism and communication skills, finger pointing at every stage! Different departments make it sound like the problem is elsewhere both within and outside the company. What was originally supposed to be a 30 day loan got extended to 45 days and now I'll be lucky if we close in 60+ days! Last time I consider Visio was the first and only time!

I am Dealing with a broker there named Jose salcedo. He is absolutely the worst. Does not return calls or emails. I left a phone message and email with Visio telling them I would like to have a another broker on my file and they don’t return any messages either. The funny thing is I have 2 outstanding loans with them and never missed 1 payment to them in 2 years. Just horrible unprofessional company to deal with at this point. Call Lima Capital for better service and rates.