VisafotoReviews of visafoto.com

Visafoto.com provides an absolutely exceptional service. Easy to use, inexpensive, and best of all, fantastic customer service. My wife needed to renew her British passport from the United States online. The British government's online passport service is great overall, but they are extremely demanding when it comes to the photo. We tried several times to take a photo at home that met their standards. One rejection after another. Then we tried Visafoto. Visafoto improved our first submission to them, but it was also rejected by the UK passport service. We contacted Visafoto (they provide a customer service link), and they replied immediately with suggestions for improving our at-home photo. They asked us to send another one and told us they would process it at no charge. (We took this photo outside, in front of a sheet, for balanced lighting). This time the photo was accepted immediately by the UK passport service. Visafoto customer service was exceptional! Acquiring an accetable photo for a UK passport renewal from outside the UK can be extremely frustrating and time consuming. I highly recommend Visafoto to anyone about to attempt this.

I’ve used it 3 times: for my babies and me. After taking 50-100 pictures of baby - visafoto is like a hudge relief :) For a little money good and quick result (time saver also, don’t have to go to photographer). There was no problem with photos using the self-service portal for ID card and passport (Estonia).

Great experience! Was not satisfied with the initial photo (edited by the computer) and emailed them - they got back really promptly within the hour and helped me to edit out what I wasn't happy with. Explained that it was because my baby's face was slightly tilted and offered to edit another photo for free if I could take one with the baby looking straight. Really excellent service.

Excellent photo service. Photos provided immediately. And I had to request them for some changes couple of times, and they were supportive everytime. I was surprised by the quick service where each time photo requested was shared within minutes. Will surely use their services again.

arnaque totalement

Excellent service and support

The first attempt at getting the NZ visa foto to be approved did not work. Visafoto stuck with me and after many attempts we finally got a photo that worked. They assisted with lighting and positioning to successfully deal with NZ’s very specific requirements.

I needed a photo for Vietnam e-visa, and Visafoto was able to manage only the file size part, not the file weight part (needs to be less than 200 Mb. Pointless service.