VisafotoReviews of visafoto.com

Support staff are quick and immediate in complaints resolution. Service is top notch. I suggest you give it a try.

at first , when i used the passport, it was rejected , i had to write them and they promptly help with adjustment to fit ICAO compliance status. i recommend them .

Passport photo failed my application process initially and then after a follow-up email where company initially claimed no order was confirmed, the required format for passport office was finally received. Not clear why initial photo sent by them was not the required format as claimed. Making 100% guarantee is a big claim. Attention to detail would be great.

Marina at Visafoto was very helpful when I had trouble uploading the first photo to a country visa application system. Marina revised the format and the photo uploaded successfully. This took only a few hours after I had asked for assistance.

Good service. Did nt work first time. But they fixed it quick and it worked. Thankful to them.

Prompt response from the support team, and they swiftly addressed my rework request. Great service!

Payment goes through but no picture and even confirmation. Tried a 2nd time, still the same. Lost 10€ for now. Let's see if support ever answers and if I will ever receive a picture... //edit: Looks like some payment methods take days to process, ofc they do not tell you. Fairly predatory... Support sent me my picture but told me it was of low quality. So I asked for a refund as I do not have the setup to take a better picture. Support answers me one sentence that the picture is absolutely possible to do with a smartphone cam. I ask again for a refund cause I just can't get magically a set up (this was about fast and uncomplicated while saving some money and effort as well). Support (Paul) tells me it is the payments methods fault and it is so easy to do and that they currently can't refund it as it isn't in their system. (remember I never received a picture in the 2-3 min time frame because their system intentionally blocks it as long as they payment isn't booked). Klarna usually takes only a few minutes based on my experience with other apps. So I have a hard time to comprehend this one. I'll wait now and ask for a refund when it arrived in their system. Then I will update this again. //Edit: In the end I got one payment refunded and the other one I got my professionally taken picture edited for the country. Not the best experience but ultimately I got what I needed.

Great experience! Support answers really quickly, and are very helpful. I would recommend 100%.