Ivan
Unfortunately I have to write a…
Unfortunately I have to write a negative review. I had big expectations about the website since it looks very friendly to the user. First, I used one cupon for 10% discount shared in their own website and the price automatically change. My surprise, was when they charged me for the full price. If that was not enough, I am not happy with the result, they cut my hair which looks very fake and ridiculous, my face is not straight (it was moved by their robot), in general it is a very bad result that I am not happy with. Contacted them through email but never received any reply (was reading some reviews saying they are fast and very helpful but sadly that was not my case). Willing to modifiy/edit this review if I receive any help.
Response from VisafotoJul 9, 2024
Hello, Indeed, there was a technical problem with the promo code on the site, which caused it to not work. According to our records, the difference in the amount was refunded to you on the day of your request. Please let us know if you received the funds! Additionally, please note that if you are not satisfied with the final result, you can always contact our tech support to replace the original photo or correct any defects free of charge. We apologize for any inconvenience this situation may have caused!