VIP OutletReviews of vipoutlet.com

I ordered a phone around the 3rd week of February and had some issues with it being delivered. They resolved this issue and have said I am being issued a refund. We will see.

Got my laptop exactly what I paid for no problems 👍🏿

This has been the worst online shopping experience of my life. I purchased a tv and received an email thanking me. Then received nothing else for 10 days. Contacted them and nobody in there customer service could give me an answer. Then instantly received another email saying it had shipped and would be here the next day. Well 7 days later I had to contact them again and they blamed it all on the package being lost. They said we will send you a refund. I told them I didn’t want a refund. They said there isn’t nothing we can do but give a refund. They have no concern what so ever about you. Will never make another purchase from them. It was my first and last attempt.

DO NOT buy from this company. I ordered a tv on March 2nd with delivery to be on March 4th. March 4th came and went no tv no correspondence about my order nothing. I sent emails asking about my order and they said wait 24-48 for shipping info to update it well over that now. As of March 7th I was able to call and get through to speak to someone after I emailed again and was told that my order shipped as at this point I was going to cancel. After speaking to a customer service rep I was informed my order in fact did not ship and was still sitting in the warehouse. I asked for the order to be canceled and my money refunded and was told they could not do so. So not only do I not have my tv they don’t want to cancel the order let alone give me my money. I’m not paying for something that’s sitting in a warehouse. I have filed a complaint with BBB this company is nothing but trash

VIP Outlet is my go to for all my appliance and electronic needs. Thank you! VIP Outlet has saved me tons of money and I appreciate you all for this site!

Wonderful shopping experience at vip outlet prices so low compared other sites true savings

### Overall, how satisfied are you with your order and the order process on VIP Outlet? 9, very conservative of their rating system for merchandise ### That's great! Your satisfaction is very important to us. Do you have any comments you would like to provide to us before we let you go? Bought tablets for classroom, would like to get more...

My order was delivered the next day. Quality of product is like new. Prices are great. Services is great.