VIOSSI - Men's Slim Fit SuitsReviews of viossi.com

Response from VIOSSI - Men's Slim Fit SuitsFeb 21, 2024

Dear Colin, Thank you for taking the time to share your experience with our suits. Your feedback is super important for us. Yes, you are right, our cuts were a bit different before but now all our suits will have same cut depending on the fit type: modern/slim fit and tuxedos will have different cut. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Warm regards, VIOSSI Customer Care Team

Response from VIOSSI - Men's Slim Fit SuitsFeb 21, 2024

Dear Esteban, Thank you for taking the time to share your experience with our suits. We're thrilled to hear that the quality of the materials has met your expectations and that our shipping times have been satisfactory. Your satisfaction is our top priority, and we're glad to have delivered on that promise. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Warm regards, VIOSSI Customer Care Team

Response from VIOSSI - Men's Slim Fit SuitsFeb 21, 2024

Dear Michael, Thank you for taking the time to share your experience with our suits. We're thrilled to hear that the quality of the materials has met your expectations and that our shipping times have been satisfactory. Your satisfaction is our top priority, and we're glad to have delivered on that promise. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Warm regards, VIOSSI Customer Care Team

Response from VIOSSI - Men's Slim Fit SuitsFeb 21, 2024

Dear Adil, Thank you for taking the time to share your experience with our suits. We're thrilled to hear that the quality of the materials has met your expectations and that our shipping times have been satisfactory. Your satisfaction is our top priority, and we're glad to have delivered on that promise. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Warm regards, VIOSSI Customer Care Team

Response from VIOSSI - Men's Slim Fit SuitsFeb 21, 2024

Dear James, Thank you for taking the time to share your experience with our tuxedos. We're thrilled to hear that the quality of the materials has met your expectations and that our shipping times have been satisfactory. Your satisfaction is our top priority, and we're glad to have delivered on that promise. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Warm regards, VIOSSI Customer Care Team

Response from VIOSSI - Men's Slim Fit SuitsFeb 21, 2024

Dear Serge, Thanks for sharing your feedback and I do apologize for not best experience. We do see that you purchased from us 3 times. Back in 2023 and 2 times in 2024. Could you clarify and give us more explanation on why and where exactly you didn't like suits from 2024? As suits from 2024 have better design, cut and better quality than the ones you purchased in 2023. Would you mind contacting us at [email protected] so you can explain in more details, what was the issue? Warm regards, VIOSSI Customer Care Team

Response from VIOSSI - Men's Slim Fit SuitsFeb 21, 2024

Dear Fabian, Thanks for sharing your feedback and I do apologize for not best experience. Our suits are passing several levels of quality control. Would you mind contacting us at [email protected] so we can resolve this issue? Warm regards, VIOSSI Customer Care Team

Response from VIOSSI - Men's Slim Fit SuitsJan 26, 2024

Hello Hamdi, We noticed your recent negative review and our team has made multiple attempts to reach out to you via email, but we haven't received a response yet. Our records show we contacted you on the following dates: - Thursday, 18 January 2024 at 6:22 AM - Friday, 19 January 2024 at 7:34 AM - Monday, 22 January 2024 at 4:26 AM Currently, we have no record of any incoming communications or tickets from you. For your convenience, we provide a return portal at http://viossi.com/apps/redo/returns-portal where you can easily file a return and select your preferred method for returning the item(s). We are eager to understand the specific issues you faced, as we have detailed pictures and videos showcasing our products and we stand by their quality. Unfortunately, without your feedback, we're unable to assist further. Please let us know if there’s any other way we can help or if you have any additional concerns. Best regards, VIOSSI Customer Care Team